Hey there y'all,
After plenty of running around to try to find a job for this summer season, I luckily snagged a job at a local bike shop. To me, this is a huge step in my life that will allow me to stay in Boone with an ideal job for the time after college finishes.
However, my skills as a sales rep and mechanic need a lot of improvement and I'm looking everywhere for ways to improve my confidence in the shop. I'm hoping to get morsels of advice, videos, reading, guidance, flow charts, or really anything that I could use to prepare myself for being a better employee. Of course, I understand asking the veteran employees questions is the best way to learn, but I figure I could spend even more time learning by using this forum as a resource.
We sell almost exclusively Giant bikes and our crowds are pretty evenly split between the guys who come in off the MTB trails and the roadies who enjoy the nearby Blue Ridge Parkway. If you need any clarification, of course I'll be back in a bit.