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  1. #1
    Junior Member
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    Nov 2013
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    New Bike- chain "popping"

    So I just bought a brand new specialized crossroads sport and I am having an issue where when the bike is in the 4th gear it "pops", which makes it feel like it is does when it changes gears. When I say 4th gear I mean the chain is in the fourth ring in the back, it doesn't matter if the front crank is in 1 2 or 3. Is this a bad tuning problem or should I ask for my money back?

  2. #2
    Senior Member
    Join Date
    Aug 2012
    Location
    Los Alamitos, Calif.
    My Bikes
    Trek 7.4 FX
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    Not sure what the problem is but if it's a new bike take it back to where you bought it, have them look at it and fix it if necessary. I don't think you need to escalate this to "my money back".

  3. #3
    "LOGIC!" lopek77's Avatar
    Join Date
    Sep 2010
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    SE MICHIGAN
    My Bikes
    10 Specialized Crosstrail, 09 Raleigh Mojave 5.0, 70's Panasonic DX-2000, 70's Schwinn world traveler (originally owned by Prady family - "The Big Bang Theory") , 96 Mongoose switchback, 80's Romet Wigry 2, 80's Romet Wigry 3, Romet Pelikan...
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    I have same exact problem on my Specialized Crosstrail. It's happening every few rides and it's scary and very annoying. I have no idea what is causing it, but it feels like a stiff link on the chain. That may explain why it's not happening on every ride. I clean and oil my chain often... I just replaced chain, cassette and derailleur, and I hope this annoying thing will go away lol
    "The clear problem of the outlawing of insult is that too many things can be interpreted as such. Criticism, ridicule, sarcasm, merely stating an alternative point of view to the orthodoxy, can be interpreted as insult." - Rowan Atkinson
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  4. #4
    Senior Member
    Join Date
    Aug 2013
    Location
    Canada
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    2013 Trek DS 8.4
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    I had what sounds like the exact same thing on my 2013 DS. It was JUST infrequent enough that at first the LBS didn't even believe me. So I rode it around with one of their guys riding along side me...it did it once and he said I shifted wrong....then we were almost back to the store and it did it again while we were just pedaling leisurely. "Did you here that?!?" I asked. "yea...something's wrong".

    Long story short, it was a wonky cassette, replaced under warranty that same day. Has never happened again since.

  5. #5
    Senior Member Delmarva's Avatar
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    Jan 2012
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    Virginia, USA
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    Yes, it's a problem for the dealer to solve.

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