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Bmaclean 09-13-13 12:22 PM

Hoping to get help on cannon dale warranty
 
On a recent ride the rear deraillier broke off my cannon dale synapse - as it turned out the carbon fibre that holds the bracket splintered. Cannondale say it was my problem as the bike was prob crashed -anyone else with a problem getting help from cannon dale?

Lacumo 09-13-13 06:40 PM

Welcome to BF and good luck with your problem.

RMak 09-13-13 07:30 PM

Bring it back to the shop where u bought it and go from there.

RonH 09-15-13 07:56 AM

^^^
+1
The bike shop should be able to help.
Cannondale bikes are great. :thumb:

10 Wheels 09-15-13 09:58 AM

Quote:

Originally Posted by Bmaclean (Post 16062225)
On a recent ride the rear deraillier broke off my cannon dale synapse - as it turned out the carbon fibre that holds the bracket splintered. Cannondale say it was my problem as the bike was prob crashed -anyone else with a problem getting help from cannon dale?

Did you start with your Cannondale Dealer?

15,000 miles on mine, no warranty problems.


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