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Old 09-13-13, 12:22 PM   #1
Bmaclean
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Hoping to get help on cannon dale warranty

On a recent ride the rear deraillier broke off my cannon dale synapse - as it turned out the carbon fibre that holds the bracket splintered. Cannondale say it was my problem as the bike was prob crashed -anyone else with a problem getting help from cannon dale?
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Old 09-13-13, 06:40 PM   #2
Lacumo
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Welcome to BF and good luck with your problem.
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Old 09-13-13, 07:30 PM   #3
RMak
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Bring it back to the shop where u bought it and go from there.
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Old 09-15-13, 07:56 AM   #4
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^^^
+1
The bike shop should be able to help.
Cannondale bikes are great.
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Old 09-15-13, 09:58 AM   #5
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Quote:
Originally Posted by Bmaclean View Post
On a recent ride the rear deraillier broke off my cannon dale synapse - as it turned out the carbon fibre that holds the bracket splintered. Cannondale say it was my problem as the bike was prob crashed -anyone else with a problem getting help from cannon dale?
Did you start with your Cannondale Dealer?

15,000 miles on mine, no warranty problems.
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