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  1. #1
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    Hoping to get help on cannon dale warranty

    On a recent ride the rear deraillier broke off my cannon dale synapse - as it turned out the carbon fibre that holds the bracket splintered. Cannondale say it was my problem as the bike was prob crashed -anyone else with a problem getting help from cannon dale?

  2. #2
    Endangered Serotta Rider Lacumo's Avatar
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    Jul 2013
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    Upstate NY
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    2005 Serotta
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    Welcome to BF and good luck with your problem.

  3. #3
    Junior Member
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    Aug 2013
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    Queens, NY
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    1996 Cannondale m900, 2013 Cannondale SuperX Carbon Rival, 2012 Pinarello Rokh
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    Bring it back to the shop where u bought it and go from there.

  4. #4
    Life is good RonH's Avatar
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    Jan 2001
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    Between Crystal River and Hernando, Florida.
    My Bikes
    I've had several since 1999 but have settled on my beloved 2001 Litespeed Tuscany and my latest, a 2015 Cannondale SuperSix EVO carbon
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    ^^^
    +1
    The bike shop should be able to help.
    Cannondale bikes are great.
    My bikes: 2001 Litespeed Tuscany---2015 Cannondale SuperSix EVO carbon

    If you worried about falling off the bike, you’d never get on. -- Lance Armstrong

  5. #5
    Galveston County Texas 10 Wheels's Avatar
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    Nov 2007
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    In The Wind
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    GTO
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    Quote Originally Posted by Bmaclean View Post
    On a recent ride the rear deraillier broke off my cannon dale synapse - as it turned out the carbon fibre that holds the bracket splintered. Cannondale say it was my problem as the bike was prob crashed -anyone else with a problem getting help from cannon dale?
    Did you start with your Cannondale Dealer?

    15,000 miles on mine, no warranty problems.
    [SIZE=1][B]What I like about Texas[/B]
    http://www.youtube.com/watch?v=PGukLuXzH1E

    Set F1re To The Ra1n ( NY Night Rain Ride)
    http://www.youtube.com/watch?v=W7jfcWEkSrI

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