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  1. #26
    Senior Member datlas's Avatar
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    I am still ok with PBK. Their sales on items like GP4000s tires can't be beat.

    Shipping ranges from a week to a month to USA. May be customs fault.

    Bottom line is if you need something ASAP look elsewhere. If in no rush, PBK may be a good choice.
    Quote Originally Posted by RUOkie View Post
    never underestimate the idiocy of BF.

  2. #27
    Senior Member datlas's Avatar
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    OTOH I ordered some items from Alex's cycles in Japan on Wednesday and they came on Saturday, 3 days from Asia is pretty fast.
    Quote Originally Posted by RUOkie View Post
    never underestimate the idiocy of BF.

  3. #28
    Senior Member SpeshulEd's Avatar
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    For what it's worth, I waited 2.5 weeks for a small part that I ordered from a private seller on amazon. They probably won't be getting a good review. (actually, I'm too lazy to review, so they won't get anything).
    Hey guys, lets go play bikes!

    Strava

  4. #29
    Senior Member gc3's Avatar
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    Quote Originally Posted by Bob Dopolina View Post
    This is the issue.

    Once orders hit customs it is a black hole. Shippers have no control, access, influence or anything else. Even tracking numbers can dry up. This is the bane of our existence on occasion.
    Maybe so, but everything I've ordered from your site has arrived in 3-9 days.

    PBK sux let's all just admit it....
    "I tried being reasonable, I didn‘t like it."

    "I understand. I just don't care"

  5. #30
    Senior Member datlas's Avatar
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    Too much axe grinding of late.
    Quote Originally Posted by RUOkie View Post
    never underestimate the idiocy of BF.

  6. #31
    Mostly Harmless rjones28's Avatar
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    Does anyone even own an axe anymore?

  7. #32
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    Quote Originally Posted by rjones28 View Post
    Does anyone even own an axe anymore?
    If you live somewhere that you actually have a fireplace and chop wood for it yourself then yes, you probably have an axe

  8. #33
    Randomhead
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    I have a maul, which looks like an axe. I don't think there is much point in grinding it though. I have considered the utility of a lightweight camping axe, but I think that I might get in too much trouble if I kept it in my jersey pocket

  9. #34
    Mostly Harmless rjones28's Avatar
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    Quote Originally Posted by MingusDew View Post
    If you live somewhere that you actually have a fireplace and chop wood for it yourself then yes, you probably have an axe
    Chainsaws and log splitters around here.

  10. #35
    Senior Member
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    I have a chainsaw, but my axe and hatchet get plenty of use too ... I'd love a log splitter, but since I live in a townhouse I don't really have somewhere to store it when not in use. Someday ... someday ....

  11. #36
    Senior Member telebianchi's Avatar
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    I had a hatchet but it is buried now.
    May your tires or beer never be flat.

  12. #37
    Descends Like Avalanche HigherGround's Avatar
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    I wouldn't hold your breath on better service from Nashbar. It once took them over three weeks to send three in-stock items from Ohio to PA.
    The rider in my avatar is David Etxebarria, not me.

  13. #38
    RidingLikeCrazy! rangerdavid's Avatar
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    I hate "axe to grind" threads............



    ibtl
    *********************************

    Rangerdavid

    2009 Cannondale CAAD 9-6
    2005 Raleigh M40


    Riding the mountains of North Carolina

    I do today what you don't , so I can do tomorrow what you can't

    "Absolutely imbecilic. But typical." ..... pcad

  14. #39
    Senior Member datlas's Avatar
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    Quote Originally Posted by rangerdavid View Post
    I hate "axe to grind" threads............



    ibtl
    Did someone axe for your opinion??!
    Quote Originally Posted by RUOkie View Post
    never underestimate the idiocy of BF.

  15. #40
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    Have had good luck with Merlin Cycles lately.

    Ordered a RockShox fork on a Monday night, it showed up that Thursday afternoon.
    Kudos to both Merlin and UPS International.

    Custom MTB wheelset took a little over a week including build time, beat the best US price I could find by about 20%.

    Slowest was a Respro high-vis backback cover sent via Royal Mail to USPS - took about 13 days.

    I stopped using PBK a ways back after 2 incidents of credit card fraud immediately after placing an order.
    Last edited by joe4702; 10-06-13 at 04:31 PM. Reason: typo
    09 Felt Z35 (commuter, weekend rides)
    08 Cannondale F5 (trail riding, doubles as backup commuter)

  16. #41
    Senior Member kleng's Avatar
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    Mar 2006
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    Perth, Australia and sometimes Penang Malaysia
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    Litespeed L1r, Litespeed Ghisallo 07, TCR Advanced Team SL 0 ISP, Giant TCR Advanced SL, Giant TCR Advanced Team - Tmobile
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    +1 Merlin cycles is great, really good prices on some items

    I ordered something from PBK in July, they have only just sent it.

  17. #42
    Ha ha ha ha ha giantcfr1's Avatar
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    May 2005
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    Kyoto;JAPAN
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    2004 ORBEA Mitis2 Plus Carbon, 2007 Cannondale Bad Boy Si Disc, 2012 Trek Gary Fisher Collection Marlin WSD 29er
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    Every order of mine took either 5 days or 6
    Road Bike: 2004 ORBEA Mitis2+Carbon, Freekin' groovy Urban / Mountain Road Cruising Bike: 2007 CANNONDALE Bad Boy Disc, MTB: 2012 Trek Gary Fisher Collection Marlin WSD 29er

  18. #43
    Redefining Lazy Slackerprince's Avatar
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    Tampa via PDX, Summers on LV-426
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    Quote Originally Posted by rjones28 View Post
    Does anyone even own an axe anymore?
    I ground mine into a ball bearing.



    S
    Shut up, everything

  19. #44
    Senior Member
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    Pensacola, FL
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    If you're waiting more than 10 business days for any orders from the UK, simply put a stop payment on your card. Or dispute it by filing a claim of unreceived merchandise with your CC company. Secondly, no the government shutdown does not include customs, they are considered essential personnel since every imported item goes through customs (or is supposed to).

    Warning: If you stop payment, many CC carriers will flag the company so that you can't use your card to purchase from them again.

  20. #45
    Mr. Dopolina Bob Dopolina's Avatar
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    Quote Originally Posted by gc3 View Post
    Maybe so, but everything I've ordered from your site has arrived in 3-9 days.

    PBK sux let's all just admit it....
    Thanks for your business.

    We spent A LOT of time working on shipping this year. For smaller orders we go Fedex (and eat any "funny charges" from them) and with larger orders we go EMS. One thing we have seen is that when you ship a lot of "gifts" to try to avoid customs you can get red flagged.

    This may be why these shipments sometimes take so long.
    BLOG of BOB: Old Guy Racer
    BDop Cycling Company Ltd.: bdopcycling.com, facebook

  21. #46
    Newbie
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    Their shipping to Canada is extremely consistent from my experience. Items usually arrive in less than 2 weeks.

  22. #47
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    I used to love them last fall/winter. I bought most of my DA 9070 parts there. After they got bought out, I had three instances where my order was never delivered. They refunded me each time but had I had to wait 30 days to even ask for a refund then it was another 1-2 weeks from there to get the refund. February was the last time I had a positive experience with them. If they could be as good as they used to be, I would go back. If people start posting consistently that PBK is reliable again, then I'll return as a customer.

  23. #48
    Member p1eman's Avatar
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    Not much of a rant was it? I should obviously learn to appreciate being English more. Didn't realise the stuff was so in demand! Will have to take orders next time I travel lol

  24. #49
    Senior Member
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    AristoNYC's PedalRoom
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    Shipping is slow but prices are always good on stuff I buy. I know that I am getting slow free shipping from the UK. If you can accept the slow shipping I don't see the problem. If you can't, spend more money and buy domestic distributor.
    http://www.pedalroom.com/members/AristoNYC

  25. #50
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    Quote Originally Posted by MingusDew View Post
    They sent me an email apologizing for the delay. But I doubt I'll ever order anything from them if I actually need it in a timely manner. My friend said he waited 6 weeks for his pro 4's ... I'm waiting going on 4 weeks now for mine. Good luck
    After posting this yesterday, this morning I got an email saying my order shipped. They shipped from a town 45 minutes away, so they'll be here this afternoon. ***** and complain, and thou shall receive

    Nevermind. I posted that before I drank my coffee or hit the gym, so I was still half asleep ... my CHAINLOVE order that I placed YESTERDAY shipped and will be here later today ... PBK still hasn't shipped my PRO4's ... good thing I don't need them
    Last edited by MingusDew; 10-07-13 at 06:34 AM.

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