I hate ProBikeKit - axe to grind
10-07-13, 07:34 AM
#51
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If you're waiting more than 10 business days for any orders from the UK, simply put a stop payment on your card. Or dispute it by filing a claim of unreceived merchandise with your CC company. Secondly, no the government shutdown does not include customs, they are considered essential personnel since every imported item goes through customs (or is supposed to).
Warning: If you stop payment, many CC carriers will flag the company so that you can't use your card to purchase from them again.
Warning: If you stop payment, many CC carriers will flag the company so that you can't use your card to purchase from them again.
10-07-13, 11:14 AM
#52
Stand and Deliver
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I've run into variable delivery times from several different vendors in the UK shipping by mail. Though they ship within a day, the items get hung up at the US port of entry for variable lengths of times ranging from a couple of days to a couple of weeks. It's not the vendor in these cases but clearing US customs. I often get items in a week to 10 days, but almost as often they can take 2-3 weeks. If I'm in a hurry for something, I don't order it from the UK.
10-07-13, 11:45 AM
#54
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10-07-13, 11:59 AM
#55
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Once it took long for my items to arrive. I thought they got lost/stolen so I asked for a refund. They did refund me, but when the items arrived a week later after the refund, I told them I was sending the money back (I'm an honest person). All I got from them was an invoice and not even a "thank you".
10-07-13, 12:04 PM
#56
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I wasn't asking for a free gift or a coupon code neither.
It's called courtesy, WhyFi.
10-07-13, 01:28 PM
#57
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Invoice was probably sent by a base pay office monkey.. they are paid to get ordered shipped and packed so the OP won't *****.. not to customize every invoice.
10-07-13, 01:43 PM
#58
Powered by Borscht
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I've had orders ship from the UK to Florida in 5 days.
The recent average is 2 weeks.
I got my last pair of bib shorts from them for $32.
I just ordered a pair of bib tights for $45.
When you hit it right, their prices are awesome.
I'd never order tubes or any other immediately necessary
item from them, but they are good for certain things.
Heck, it takes a week+ by UPS from Bike Tires Direct to
get to my house.
I wish more sellers would use USPS, like Cateye.
S
The recent average is 2 weeks.
I got my last pair of bib shorts from them for $32.
I just ordered a pair of bib tights for $45.
When you hit it right, their prices are awesome.
I'd never order tubes or any other immediately necessary
item from them, but they are good for certain things.
Heck, it takes a week+ by UPS from Bike Tires Direct to
get to my house.
I wish more sellers would use USPS, like Cateye.
S
10-07-13, 02:13 PM
#59
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10-07-13, 03:12 PM
#61
Redefining Lazy
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I know, sounds ridiculous, but it does get cold here.
Often, we get the Canadian cold down here.
Don't know if I'll use them much, but I got the Elite for $45.
When I moved to Florida from Oregon, I thought I would never
need long pants or a coat again, but such is not the case.
S
Often, we get the Canadian cold down here.
Don't know if I'll use them much, but I got the Elite for $45.
When I moved to Florida from Oregon, I thought I would never
need long pants or a coat again, but such is not the case.
S
10-07-13, 03:20 PM
#62
Redefining Lazy
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On topic:
Last PBK item ordered on 9/20
"Despatched" on 9/22
Received on 10/7
I'll let you decide it that's fast, or not.
S
Last PBK item ordered on 9/20
"Despatched" on 9/22
Received on 10/7
I'll let you decide it that's fast, or not.
S
10-07-13, 04:17 PM
#63
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3 days at its fastest and 21 days is the longest. I'm not in too much a hurry since retirement. All good.
10-07-13, 06:20 PM
#64
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It's the first time I have ordered from there so we'll see how it goes.
Mark
10-07-13, 06:35 PM
#65
pan y agua
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Isn't this pretty much the deal. Pick your priority.
__________________
You could fall off a cliff and die.
You could get lost and die.
You could hit a tree and die.
OR YOU COULD STAY HOME AND FALL OFF THE COUCH AND DIE.
You could fall off a cliff and die.
You could get lost and die.
You could hit a tree and die.
OR YOU COULD STAY HOME AND FALL OFF THE COUCH AND DIE.
10-07-13, 08:10 PM
#66
Falls Downalot
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Here's the PBK policy on standard US shipping - 3 to 8 business days. So maybe I shouldn't have any expectations, but I unfortunately do expect them to follow their stated policy. However, if delivery exceeds 8 business days, you have to wait the whole 30 calendar days before they'll even consider taking any action. And who knows how long that'll take. Trust me, the money isn't the issue for me. I'm one of those people that thinks "hey, you say you're gonna do something, then either do it or eff off..."
PBK shipping standards
PBK shipping standards
10-08-13, 12:24 PM
#67
I got 99 problems....
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You still need an axe to split the real big chunks into liftable halves.
It should be noted that some folks cut the big chunks in halves with their chainsaws, but that is the equivalent of wearing a helmet mirror in the wood splitting community.
It should be noted that some folks cut the big chunks in halves with their chainsaws, but that is the equivalent of wearing a helmet mirror in the wood splitting community.
10-08-13, 12:30 PM
#68
The Weird Beard
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The solution remains to buy within your borders. Doubtful U.S. distribution points are the issue as delivery is always prompt from North Carolina, Utah or California.
10-08-13, 01:05 PM
#69
Mostly Harmless
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Karate chop.
10-08-13, 01:24 PM
#71
Senior Member
There's a wood splitting community? What is their version of the 41? Do they buy equipment from PWSK (pro wood splitting kit) and complain about shipping times?
10-08-13, 01:34 PM
#72
I got 99 problems....
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We are easy to spot though...usually missing a fingertip, finger, and/or have a nasty chainsaw scar right above the knee from that "one time".
Full disclosure: I've never ordered from PBK, but I do cut, split, and stack 7-8 cords a year. I can't help you with the slow shipping, but if you have any questions on wood, I'm your guy.
10-08-13, 02:47 PM
#73
THE STUFFED
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I usually get my packages within a week. That is until my last package of gp4ks which took a week and a half because they used a supply depot in Belgium as opposed to the UK. Never had a lost package.
Knowing international shipping as PBK does, they usually have a set protocol as any company who has a lot of international orders does. They know there are delays that are out of their hands and that's why they always wait past their estimated period for your order to arrive before taking action/ giving your case priority.
If you're angry you should be at the USPS (who handles all of PBK's packages in the US) who's in a money rut and has most recently cut back on people and depots.
I expect my $30 pro4's too.
Knowing international shipping as PBK does, they usually have a set protocol as any company who has a lot of international orders does. They know there are delays that are out of their hands and that's why they always wait past their estimated period for your order to arrive before taking action/ giving your case priority.
If you're angry you should be at the USPS (who handles all of PBK's packages in the US) who's in a money rut and has most recently cut back on people and depots.
I expect my $30 pro4's too.
10-08-13, 03:15 PM
#74
Senior Member
This all is why I prefer to buy local, or at least US. Prices are closer than people realize once you add up all these little (sometimes large) inconveniences. I will pay money for consistency.
There is never a free lunch. A supplier willing to vastly undercut another in the same market is cutting corners someplace.
There is never a free lunch. A supplier willing to vastly undercut another in the same market is cutting corners someplace.
__________________
Cat 2 Track, Cat 3 Road.
"If you’re new enough [to racing] that you would ask such question, then i would hazard a guess that if you just made up a workout that sounded hard to do, and did it, you’d probably get faster." --the tiniest sprinter
Cat 2 Track, Cat 3 Road.
"If you’re new enough [to racing] that you would ask such question, then i would hazard a guess that if you just made up a workout that sounded hard to do, and did it, you’d probably get faster." --the tiniest sprinter
