Cycling and bicycle discussion forums. 
   Click here to join our community Log in to access your Control Panel  


Go Back   > >

Manufacturer, Retailer, Survey and Consumer Feedback As a manufacturer or retailer, do you want opinions and feedback on your products or services? Members, do you have an open letter to publish? Here's a place for both sides of the industry to communicate. Also, surveys and Student Data Colllection projects go in here.

User Tag List

Reply
 
Thread Tools Search this Thread
Old 06-25-14, 02:52 PM   #1
rms13
Senior Member
Thread Starter
 
Join Date: Apr 2013
Location: Santa Clarita, CA
Bikes:
Posts: 6,121
Mentioned: 1 Post(s)
Tagged: 0 Thread(s)
Quoted: 69 Post(s)
Don't buy from discountbicycle603 on ebay.

They sell open box/used items as new and are difficult to deal with for returns.

I purchased a Shimano 7 speed freewheel listed as new. Got the correct packaging but the part was a 6 speed freewheel in the box. Been going back and forth for days with the seller where they basically are asking me the same questions that I already answered and have not offered any resolution.

Should have read feedback on seller because they have a track record of selling used items as new

They are also a brick and mortar store Berman's Bicycle in Keene, NH

Last edited by rms13; 06-25-14 at 02:56 PM.
rms13 is online now   Reply With Quote
Old 07-07-14, 08:23 AM   #2
rms13
Senior Member
Thread Starter
 
Join Date: Apr 2013
Location: Santa Clarita, CA
Bikes:
Posts: 6,121
Mentioned: 1 Post(s)
Tagged: 0 Thread(s)
Quoted: 69 Post(s)
Just to update the situation. I resolved this situation with the retailer. It turns out that the packaging had the wrong retail label put on it. The factory box was for 6 speed freewheel which is the correct part that was in the box but it incorrectly had a retail label marked for 7 speed. So it was an honest mistake and I was able to work with them to get the correct part.
rms13 is online now   Reply With Quote
Old 07-07-14, 10:14 PM   #3
2_i 
Senior Member
 
Join Date: Sep 2005
Location: Michigan
Bikes: Trek 730, Bike Friday NWT, Brompton M6R*2, Trek 830, Trek 720, Dahon HAT060, Dahon HT060,...
Posts: 1,549
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 5 Post(s)
Thanks for the update.
2_i is offline   Reply With Quote
Old 07-07-14, 10:32 PM   #4
Siu Blue Wind
Flowers for mom
 
Siu Blue Wind's Avatar
 
Join Date: Apr 2005
Bikes:
Posts: 10,950
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 60 Post(s)
Good to hear, thanks for the update.
__________________
Quote:
Originally Posted by Buddha
We are what we think. All that we are arises with our thoughts. With our thoughts, we make the world.
Quote:
Originally Posted by making View Post
Please dont outsmart the censor. That is a very expensive censor and every time one of you guys outsmart it it makes someone at the home office feel bad. We dont wanna do that. So dont cleverly disguise bad words.
Siu Blue Wind is offline   Reply With Quote
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off



All times are GMT -6. The time now is 03:43 PM.