Originally Posted by Raiyn
I can hang XTR parts on a Next. Doesn't mean it's worth a damn.
Costco is not a bike shop. They don't have trained mechanics on site. They don't fit you to your bike nor do they offer any post sale service like tune ups.
Caveat Emptor http://www.bikesrnottoys.com/
Unless you get a damn good shop, that whole fit/right bike for you takes them a whole 30 seconds to asess you. I've listened dozens of times and all they do is basically the same as the Trek questionnaire. How much do you want to spend, where will you be riding, how tall are you. That's about it right there.
The tune up thing I don't know much about as I'm not sure what those included tune ups include. I thought all they did was adjust brake cable and derailleurs. As far as replacing broken stuff, that's extra and I'm not sure it would matter if you broke something whether you broke a bike you bought from them or not as to what they would charge.
My questions is this: How much service do you need after you buy the bike?
On a positive note for Costco, their return policy is fantastic. Should you need to return the bike maybe a year down the road, they will honour your return. No LBS would do that.