You know you want to.
Join Date: Jun 2005
Location: Norman, Oklahoma
Bikes: Pinarello Prince, 1980's 531 steel fixie commuter, FrankenMTB
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i had that happen to a trek 3700 I bought new. I didn't know anything about maintaining bikes, but i took it in once a month for its free tuneups from the LBS. Once I noticed the crank loosening, i started tightening it myself. After the crank was thoroughly ruined, i tried to cry foul on trek, and on the LBS. Neither took responsibility, so now I don't buy trek, and I found a better LBS.
Weather today: Hot. Humid. Potholes.