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  1. #1
    Senior Member Jim311's Avatar
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    Dec 2002
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    Gainesville, Florida
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    Avid's customer service...

    Is awesome. Remember the brake pads that I showed you guys that had been completely worn down in a matter of weeks? Well... I called Avid and basically just asked them what was up. They sent me a set of pads and some H-springs for free! How cool is that? She was extremely friendly on the phone... I am very pleased. It's alot easier to deal with not having my hardtail to ride since I know I'm well taken care of. They're an awesome company... I'd highly recommend them to you guys. Great product and even better customer service!
    My money pits:

    Cannondale Jekyll 500 with Avid Mechs and Sun DS2 rims with XT disc hubs.

    Cannondale F900 with SRAM XO shifters/derailler, Mavic X3.1 tubeless wheels, Avid Mechs, Race Face Next LP cranks, Time ATAC pedals, SRAM levers.

  2. #2
    Senior Member
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    Dec 2002
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    Dallas/Ft Worth, TX
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    That's good to hear. I just got Avid Mechs.
    Mike

  3. #3
    Wood Licker Maelstrom's Avatar
    Join Date
    Apr 2002
    Location
    Whistler,BC
    My Bikes
    Transition Dirtbag, Kona Roast 2002 and specialized BMX
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    Great customer service is always a good thing. Too many companies lack in that area ...

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