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Old 02-21-03, 11:07 AM   #1
Jim311
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Avid's customer service...

Is awesome. Remember the brake pads that I showed you guys that had been completely worn down in a matter of weeks? Well... I called Avid and basically just asked them what was up. They sent me a set of pads and some H-springs for free! How cool is that? She was extremely friendly on the phone... I am very pleased. It's alot easier to deal with not having my hardtail to ride since I know I'm well taken care of. They're an awesome company... I'd highly recommend them to you guys. Great product and even better customer service!
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Old 02-21-03, 01:30 PM   #2
mjrohnso
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That's good to hear. I just got Avid Mechs.
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Old 02-21-03, 01:33 PM   #3
Maelstrom 
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Great customer service is always a good thing. Too many companies lack in that area ...
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