Advertise on Bikeforums.net



User Tag List

Page 1 of 2 12 LastLast
Results 1 to 25 of 33

Thread: Bs

  1. #1
    Senior Member
    Join Date
    Aug 2006
    Posts
    54
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)

    Bs

    I picked up the Norco Ryde about a week ago, in 1 week the crank came loose and the teeth or something on the center part of the crank got worn down b/c the left part was rubbing on it, i payed about 1100 for this bike (CAD) and now a week later they want me to pay 200 dollars for something that was wrong with it when they handed it to me, i rode it hard once on about an hour trail, and tops 4 other times, and still they want 200 for the parts, we're still sorting things out, but thats how my sutuation is right now

  2. #2
    Senior Member
    Join Date
    Aug 2006
    Posts
    54
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Update: we have negotiated the price down to $50 but we still think we shouldn't have to pay anything because its only a week old and i really rode it once, so we're still negotiating

  3. #3
    Old School Rad mtnbiker66's Avatar
    Join Date
    Sep 2004
    Location
    The old Mountains
    My Bikes
    Blur LT
    Posts
    8,212
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    It should be taken care of by the LBS. A good shop will take care of their customers.
    Like a circus monkey on a stolen Harley......

  4. #4
    I drink your MILKSHAKE Raiyn's Avatar
    Join Date
    Jul 2002
    Location
    St. Petersburg, FL
    My Bikes
    2003 Specialized Rockhopper FSR Comp, 1999 Specialized Hardrock Comp FS, 1971 Schwinn Varsity
    Posts
    15,071
    Mentioned
    1 Post(s)
    Tagged
    0 Thread(s)
    Quote Originally Posted by mtnbiker66
    It should be taken care of by the LBS. A good shop will take care of their customers.
    Considering that we haven't seen the damage in question (nor is his description detailed enough to figure it out) we can't make presumptions as to who should do what. If it was damaged caused by something that a lay person would recognize as being wrong, but kept riding it then I damn sure wouldn't fix it for free. Call it a Dee Dee Dee tax

  5. #5
    Wood Licker Maelstrom's Avatar
    Join Date
    Apr 2002
    Location
    Whistler,BC
    My Bikes
    Transition Dirtbag, Kona Roast 2002 and specialized BMX
    Posts
    16,888
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    1st month, their fault.

  6. #6
    pedal head
    Join Date
    May 2006
    Posts
    1,010
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Quote Originally Posted by J4$0N
    in 1 week the crank came loose and the teeth or something on the center part of the crank got worn down b/c the left part was rubbing on it,
    What exactly does this mean?
    [SIGPIC]http://i134.photobucket.com/albums/q82/probable556/BF_Sig_Small2Custom.jpg[/SIGPIC]

  7. #7
    I drink your MILKSHAKE Raiyn's Avatar
    Join Date
    Jul 2002
    Location
    St. Petersburg, FL
    My Bikes
    2003 Specialized Rockhopper FSR Comp, 1999 Specialized Hardrock Comp FS, 1971 Schwinn Varsity
    Posts
    15,071
    Mentioned
    1 Post(s)
    Tagged
    0 Thread(s)
    Quote Originally Posted by probable556
    What exactly does this mean?
    Exactly. He wants us to make a judgment based on that.

  8. #8
    Senior Member
    Join Date
    Aug 2006
    Posts
    54
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    it's a three piece crank, so the left part, where the pedal screws into came loose from the center part, the teeth that are on the center part that hold onto the left part got worn down. and yes once i realized that it came loose i tightened it and then it was fine, i rode it again then it loosened again so i stopped riding it then took it in

  9. #9
    WOOO WOOOOOO! TH3ESC4PE's Avatar
    Join Date
    Mar 2007
    Location
    Tennessee
    My Bikes
    Haro Escape, Mongoose (Wal-Mart old school w00t w00t)
    Posts
    16
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    My bike did the same thing.. was a Truvativ crank and the left crank arm kept coming loose off the BB, came loose once, I tightened it, came loose again. I then brought it back to the LBS and put on a Shimano Deore crankset for free. I dont know if its any better but it also came loose and I tightened back up, been fine since.

  10. #10
    That's how I roll..
    Join Date
    Mar 2007
    Posts
    140
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    I think he stripped the bb splines?

  11. #11
    Senior Member
    Join Date
    Aug 2006
    Posts
    54
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    yea i think so

  12. #12
    I drink your MILKSHAKE Raiyn's Avatar
    Join Date
    Jul 2002
    Location
    St. Petersburg, FL
    My Bikes
    2003 Specialized Rockhopper FSR Comp, 1999 Specialized Hardrock Comp FS, 1971 Schwinn Varsity
    Posts
    15,071
    Mentioned
    1 Post(s)
    Tagged
    0 Thread(s)
    Quote Originally Posted by misterC
    I think he stripped the bb splines?
    After doing a bit of digging.......If they're still using the Truvativ Ruktion I got your answer. http://www.mtbr.com/reviews/Crankset...t_125948.shtml
    The crank sucks

  13. #13
    Montani Semper Liberi wvxc's Avatar
    Join Date
    Oct 2005
    Location
    Southern WV
    My Bikes
    Specialized Hardrock
    Posts
    248
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Quote Originally Posted by TH3ESC4PE
    My bike did the same thing.. was a Truvativ crank and the left crank arm kept coming loose off the BB, came loose once, I tightened it, came loose again. I then brought it back to the LBS and put on a Shimano Deore crankset for free. I dont know if its any better but it also came loose and I tightened back up, been fine since.
    Somebody needs to show your LBS mechanic how to install cranks.

  14. #14
    Old School Rad mtnbiker66's Avatar
    Join Date
    Sep 2004
    Location
    The old Mountains
    My Bikes
    Blur LT
    Posts
    8,212
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Quote Originally Posted by Raiyn
    Considering that we haven't seen the damage in question (nor is his description detailed enough to figure it out) we can't make presumptions as to who should do what. If it was damaged caused by something that a lay person would recognize as being wrong, but kept riding it then I damn sure wouldn't fix it for free. Call it a Dee Dee Dee tax
    If you woudn't fix a problem that happend on a "first ride" then you suck. I don't care if he did keep riding it.He's a noob. With the amount of mtnbike buisness in this area, a shop with with service like that would close up quick.
    Like a circus monkey on a stolen Harley......

  15. #15
    I drink your MILKSHAKE Raiyn's Avatar
    Join Date
    Jul 2002
    Location
    St. Petersburg, FL
    My Bikes
    2003 Specialized Rockhopper FSR Comp, 1999 Specialized Hardrock Comp FS, 1971 Schwinn Varsity
    Posts
    15,071
    Mentioned
    1 Post(s)
    Tagged
    0 Thread(s)
    Quote Originally Posted by mtnbiker66
    If you wouldn't fix a problem that happened on a "first ride" then you suck. I don't care if he did keep riding it.He's a noob. With the amount of mtnbike business in this area, a shop with with service like that would close up quick.
    Quote Originally Posted by J4$0N
    i rode it hard once (1) on about an hour trail, and tops 4 other times,(4)
    1. That adds up to FIVE times (who knows what "hard" means?) and even the most ******** noob should know loose + wobbling = wrong
    2. His initial description could have been ANYTHING
    3. Like I said in an earlier post it looks like this is a common issue for that crank. Do I think that the shop should replace it now that he explained what the flying **** he was talking about? Yes I do. However I wouldn't want to put the same ******** model crank on there if I was the shop knowing that it would happen again and it's a known issue. Heck if I was the customer I'd demand something better and be willing to pay the difference. No shop should upgrade for free.
    Last edited by Raiyn; 05-16-07 at 08:02 PM.

  16. #16
    Montani Semper Liberi wvxc's Avatar
    Join Date
    Oct 2005
    Location
    Southern WV
    My Bikes
    Specialized Hardrock
    Posts
    248
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    I love this place.

  17. #17
    Flatland hack Flak's Avatar
    Join Date
    Nov 2005
    Location
    Nowhere near the mountains :/
    Posts
    3,229
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Ive been riding for a while, but when the crankbolt on my new bike came lose after a week i didnt notice it at first. Fortunately there was no damage and torqing it back up did the trick.

    I told my shop about it and they apologised and mentioned that truvative had some funny torque specs and they usually go beyond them from experience, but perhaps my particular bike fell through the cracks. I got the impression that they would have fixed any damage had there been any.

  18. #18
    I drink your MILKSHAKE Raiyn's Avatar
    Join Date
    Jul 2002
    Location
    St. Petersburg, FL
    My Bikes
    2003 Specialized Rockhopper FSR Comp, 1999 Specialized Hardrock Comp FS, 1971 Schwinn Varsity
    Posts
    15,071
    Mentioned
    1 Post(s)
    Tagged
    0 Thread(s)
    Quote Originally Posted by Flak
    Ive been riding for a while, but when the crankbolt on my new bike came lose after a week i didnt notice it at first. Fortunately there was no damage and torqing it back up did the trick.

    I told my shop about it and they apologised and mentioned that truvative had some funny torque specs and they usually go beyond them from experience, but perhaps my particular bike fell through the cracks. I got the impression that they would have fixed any damage had there been any.
    It's an easy thing to miss. This sounds like it was either missed on assembly (their fault) or part of the pattern with this crank set (manufacturer's issue). He didn't say if it came loose during the "hard" ride or if it came loose then he pounded it.

  19. #19
    pedal head
    Join Date
    May 2006
    Posts
    1,010
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    You are lucky the crank didn't come off at the wrong time. I just installed a HT II crank yesterday and thought to myself how two allen bolts are keeping this whole thing together...
    [SIGPIC]http://i134.photobucket.com/albums/q82/probable556/BF_Sig_Small2Custom.jpg[/SIGPIC]

  20. #20
    Old School Rad mtnbiker66's Avatar
    Join Date
    Sep 2004
    Location
    The old Mountains
    My Bikes
    Blur LT
    Posts
    8,212
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Quote Originally Posted by Raiyn
    1. That adds up to FIVE times (who knows what "hard" means?) and even the most ******** noob should know loose + wobbling = wrong
    2. His initial description could have been ANYTHING
    3. Like I said in an earlier post it looks like this is a common issue for that crank. Do I think that the shop should replace it now that he explained what the flying **** he was talking about? Yes I do. However I wouldn't want to put the same ******** model crank on there if I was the shop knowing that it would happen again and it's a known issue. Heck if I was the customer I'd demand something better and be willing to pay the difference. No shop should upgrade for free.
    If the shop sold a faulty product to him , then a good shop should upgrade for free. From the first post, it sounded like he stripped the center of the crank arm. Thats not to hard to figure out.
    Like a circus monkey on a stolen Harley......

  21. #21
    I drink your MILKSHAKE Raiyn's Avatar
    Join Date
    Jul 2002
    Location
    St. Petersburg, FL
    My Bikes
    2003 Specialized Rockhopper FSR Comp, 1999 Specialized Hardrock Comp FS, 1971 Schwinn Varsity
    Posts
    15,071
    Mentioned
    1 Post(s)
    Tagged
    0 Thread(s)
    Quote Originally Posted by mtnbiker66
    If the shop sold a faulty product to him , then a good shop should upgrade for free. From the first post, it sounded like he stripped the center of the crank arm. Thats not to hard to figure out.
    Quote Originally Posted by J4$0N
    I picked up the Norco Ryde about a week ago, in 1 week the crank came loose and the teeth or something on the center part of the crank got worn down b/c the left part was rubbing on it,w
    Yeah real obvious. I totally figured out that he was talking about the BB interface when he's talking about the "teeth" and "rubbing".

  22. #22
    Old School Rad mtnbiker66's Avatar
    Join Date
    Sep 2004
    Location
    The old Mountains
    My Bikes
    Blur LT
    Posts
    8,212
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    lets see.......the crank came loose... the center part got wore down... It seems real obvious to me.
    Like a circus monkey on a stolen Harley......

  23. #23
    I drink your MILKSHAKE Raiyn's Avatar
    Join Date
    Jul 2002
    Location
    St. Petersburg, FL
    My Bikes
    2003 Specialized Rockhopper FSR Comp, 1999 Specialized Hardrock Comp FS, 1971 Schwinn Varsity
    Posts
    15,071
    Mentioned
    1 Post(s)
    Tagged
    0 Thread(s)
    Quote Originally Posted by mtnbiker66
    lets see.......the crank came loose... the center part got wore down... It seems real obvious to me.
    For all I knew he was talking about the "teeth" on the "middle" ring. Mix that in with "rubbing" and you don't get crank wobble. It could have been anything from a loose chainring to <insert deity of choice here> knows what. This is like diagnosing a problem over the phone. Sometimes you can get it, but if the description sucks there's no way to know what the **** is wrong until you see it.

  24. #24
    It is what it is... Minesbroken's Avatar
    Join Date
    Aug 2005
    Location
    Long Island NY
    My Bikes
    Trek 6500 w/ stuff
    Posts
    806
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    My cranks were wobbly after 2 days with my bike...put on the LX Hollowtech cranks and have never had a problem since.
    sign here so we can do stuff to your stuff...

    myspace
    myplace
    my bike

  25. #25
    Flatland hack Flak's Avatar
    Join Date
    Nov 2005
    Location
    Nowhere near the mountains :/
    Posts
    3,229
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Do people really replace new cranks when they get loose?!

Page 1 of 2 12 LastLast

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •