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Old 05-19-07, 03:26 PM   #1
k_freese
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Cracked seat stay; need advice

Hey folks,
I recently noticed a small crack at the bottom of the left seat stay on my Y2K Trek 8900SL. Of course, Trek has a lifetime warranty on frames, so they should replace it with little fuss. The problem is this: my bike came outfitted with linear-pull brakes. The replacement frame for my bike will likely be an 8500, which does not come with linear-pull brake studs (they are disc only). This means that I will not be able to transfer my current wheels or hubs to the replacement frame, and will also need to switch to disc brakes. Do any of you have knowledge regarding this matter? Should I have to foot the bill for all those parts solely because Trek changed their design?? If so, that is pretty unfair. Thanks for your input.
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Old 05-19-07, 03:46 PM   #2
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Originally Posted by k_freese
Hey folks,
I recently noticed a small crack at the bottom of the left seat stay on my Y2K Trek 8900SL. Of course, Trek has a lifetime warranty on frames, so they should replace it with little fuss. The problem is this: my bike came outfitted with linear-pull brakes. The replacement frame for my bike will likely be an 8500, which does not come with linear-pull brake studs (they are disc only). This means that I will not be able to transfer my current wheels or hubs to the replacement frame, and will also need to switch to disc brakes. Do any of you have knowledge regarding this matter? Should I have to foot the bill for all those parts solely because Trek changed their design?? If so, that is pretty unfair. Thanks for your input.
Take this chance to upgrade to some good disk brakes. You'll be glad you did.
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Old 05-19-07, 04:09 PM   #3
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Old 05-19-07, 04:09 PM   #4
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Take this chance to upgrade to some good disk brakes. You'll be glad you did.
You're missing the point. I have no problem with discs, but my frame cracked and Trek's replacement frame only comes set up for discs. I don't feel I should have to pay for new wheels, hubs, brakes, shifters, etc. just because of their poor welding job. Get my drift? I was just wondering if anyone has dealt with their warranty service department before.
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Old 05-19-07, 05:29 PM   #5
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y2k model bike.. that's about how long it should last if it's aluminum.. I'd just buy another bike.
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Old 05-19-07, 05:45 PM   #6
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I would speak directly to the folks at Trek about your concerns. Perhaps they might help you out; you may find that they have your exact frame hiding out in a corner, or that they might assist with the required upgrades...(call it customer relations).
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Old 05-19-07, 06:09 PM   #7
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Originally Posted by k_freese
Should I have to foot the bill for all those parts solely because Trek changed their design?? If so, that is pretty unfair.
Meh, not really. You're getting a free frame, consider it an opportunity to upgrade parts... or buy a bike that doesn't crack
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Old 05-19-07, 06:31 PM   #8
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the 8000 is still a zr9000 frameset and it has v brakes available.
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Old 05-19-07, 06:52 PM   #9
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y2k model bike.. that's about how long it should last if it's aluminum.. I'd just buy another bike.
Um, no. I prefer not to get f'ed in the ass. First of all, I would never spend $2,300 on a bike that would only last seven years. The frame is covered under warranty, and will be replaced for free... There are other concerns here. It's not a matter of buying a new bike. You gotta read the initial post.
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Old 05-19-07, 06:58 PM   #10
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the 8000 is still a zr9000 frameset and it has v brakes available.
The replacement frame for a Y2K 8900 is the '08 8500. Nevertheless, for '08, everything above the 4500 level is disc-only (including the 8000, as you mentioned).
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Old 05-19-07, 06:58 PM   #11
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Originally Posted by k_freese
You're missing the point. I have no problem with discs, but my frame cracked and Trek's replacement frame only comes set up for discs. I don't feel I should have to pay for new wheels, hubs, brakes, shifters, etc. just because of their poor welding job. Get my drift? I was just wondering if anyone has dealt with their warranty service department before.
I get your point. I was just putting a different angle on your problem. Exscuuuuuuuuse me!
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Old 05-19-07, 07:24 PM   #12
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Meh, not really. You're getting a free frame, consider it an opportunity to upgrade parts... or buy a bike that doesn't crack
I don't look at it as getting a free frame... I would, however, feel that way if my parts carried over to the new frame. One must remember that I will have to change virtually every major component on my bike just because of the brakes issue, which is why I'm a little concerned about it. Look at how convoluted this issue quickly becomes: I will obviously need to buy disc brakes. Because of this, I will have to update my shifters. But the current XT shifters are for 9-speed cassettes. When my bike was built (Y2K), XT used an 8-speed cassette, meaning that my cassette and rear derailleur will also need to be replaced. I'm guessing the current XT uses a different chain than the old XT as well. Also, since I have been using linear-pull brakes, I will need to replace my hubs and wheels. So before you know it, the only things that I can carry over from my cracked frame are the handlebars, stem, headset, fork, pedals, and seat post. Have an extra grand laying around??
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Old 05-19-07, 07:29 PM   #13
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Originally Posted by apclassic9
I would speak directly to the folks at Trek about your concerns. Perhaps they might help you out; you may find that they have your exact frame hiding out in a corner, or that they might assist with the required upgrades...(call it customer relations).
I hope to God they help me out... Otherwise, I won't have a bike anymore. I don't have the money to buy all new XT components plus a wheelset.
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Old 05-19-07, 07:31 PM   #14
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...or buy a bike that doesn't crack
Does this mean: Don't buy a Trek?
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Old 05-19-07, 07:33 PM   #15
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I get your point. I was just putting a different angle on your problem. Exscuuuuuuuuse me!
I'm not trying to bust your chops or anything mtnbiker66. I'm just hoping that Trek affords me the opportunity to make those upgrades...
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Old 05-19-07, 08:55 PM   #16
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The worlds smallest violin is playing for you dude.
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Old 05-19-07, 09:22 PM   #17
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I will obviously need to buy disc brakes. Because of this, I will have to update my shifters. But the current XT shifters are for 9-speed cassettes. When my bike was built (Y2K), XT used an 8-speed cassette, meaning that my cassette and rear derailleur will also need to be replaced. I'm guessing the current XT uses a different chain than the old XT as well.
I'm not 100% positve about the new XT stuff but the past XT stuff has always been 8/9 speed compatible, and your hub will also accept both 8 or 9 speed cassettes, just differant spacers, overall width is the same. 8 speed chain is an 8 speed chain. None of this stuff would need to be replaced.

I can see Trek replacing the frame, but good luck getting them help spring for what you would need to replace. You could make the disc brake upgrade for $300 or less.
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Old 05-19-07, 09:35 PM   #18
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I'm not 100% positve about the new XT stuff but the past XT stuff has always been 8/9 speed compatible, and your hub will also accept both 8 or 9 speed cassettes, just differant spacers, overall width is the same. 8 speed chain is an 8 speed chain. None of this stuff would need to be replaced.

I can see Trek replacing the frame, but good luck getting them help spring for what you would need to replace. You could make the disc brake upgrade for $300 or less.
That would be good news if I didn't have to replace the cassette, derailleur, and chain. The hubs will have to be switched regardless of any of that, since my current XT hubs aren't disc compatible.
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Old 05-19-07, 09:42 PM   #19
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The worlds smallest violin is playing for you dude.
I will prevail... You'll see.
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Old 05-19-07, 11:31 PM   #20
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Um, no. I prefer not to get f'ed in the ass. First of all, I would never spend $2,300 on a bike that would only last seven years. The frame is covered under warranty, and will be replaced for free... There are other concerns here. It's not a matter of buying a new bike. You gotta read the initial post.
Apparently you did spend $2300 on a bike that lasted 7 years(cracked frame = dead bike). Trek just gambles on people not riding their bikes.. A frame isn't meant to last forever, especially the expensive light ones. Good luck finding your receipts.
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Old 05-20-07, 02:59 AM   #21
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The replacement frame for a Y2K 8900 is the '08 8500. Nevertheless, for '08, everything above the 4500 level is disc-only (including the 8000, as you mentioned).
Why don't you ask them if they can send you another model of frame that has canti studs? Or are you just looking for a new bike for free?
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Old 05-20-07, 10:04 AM   #22
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Why don't you ask them if they can send you another model of frame that has canti studs? Or are you just looking for a new bike for free?
Trek doesn't put linear-pull brake studs on their competition level aluminum hardtails anymore. If I were to ask them to send me another model with studs, they would ship me a 4500, which is a considerable (to put it lightly) downgrade from an 8900...
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Old 05-20-07, 10:18 AM   #23
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y2k model bike.. that's about how long it should last if it's aluminum.. I'd just buy another bike.
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Originally Posted by DirtPedalerB
Apparently you did spend $2300 on a bike that lasted 7 years(cracked frame = dead bike). Trek just gambles on people not riding their bikes.. A frame isn't meant to last forever, especially the expensive light ones. Good luck finding your receipts.
I'll clarify... I prefer to not be f'ed in the ass by Trek and expect to pay for it. Companies should be expected to cover their product, and Trek claims they do, but we'll see how this all pans out. Receipts are in hand.
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Old 05-20-07, 10:18 AM   #24
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Trek doesn't put linear-pull brake studs on their competition level aluminum hardtails anymore. If I were to ask them to send me another model with studs, they would ship me a 4500, which is a considerable (to put it lightly) downgrade from an 8900...
If you are competing I'm sure you'll welcome the chance to upgrade your frame for the cost of new wheels and brakes.

How does the 4500 compare to your seven year old frame? I'm sure due to technology drip down they are rather comparable.
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Old 05-20-07, 10:22 AM   #25
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Although, I'd also be happy if they cut me a check for $1,100. That way I could buy a Specialized S-Works M5 HT frame (which has linear-pull studs) and transfer all my gear over to it. It seems Specialized is the only company still putting studs on their high-end frames these days.
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