"Sale Shocks are unused and sold as is, no returns or refunds are available."
Just an FYI, I've had some REALLY bad experience with the 5th Element Air:
My first (on a S/C Blur) went bad after about a week. The second then failed, and I sent back for a rebuild. The rebuilt shock lasted about 1 year and then the rebound quit working. I called Progressive about paying for a fix. They said that they would only "service" the shock for $125 - no fix! Gee ... thanX. As far as I know they've quit making this shock, but I'm not 100% sure. Does anyone know?
Anywho, I've since purchased a new Fox unit. I've not much time on it yet, so I cannot comment on the long-term durability.