Last night I pulled the trigger on a Motobecane Fly 9357 for my wife. Just to get this out of the way, here is my disclaimer:
I am completely self-sufficient when it comes to my equipment needs. I buy everything online, because I am unhappy with my LBS's. I have built wheels, bikes, etc, and have the skills and tools to handle any issues with my bikes. I will never take this bike to an LBS and ask for any assistance with it. I read all the bikesdirect threads before my purchase, and entered the transaction knowing the history some have reported on this site. I do not like that there is no telephone number for the company, but hopefully that will not be needed. I am not a shill, I've been here for a while, and thought long and hard about dealing with this company.
The order process was easy, I don't know why some have complained about it. It seemed pretty standard to me for an internet transaction. It was a regular Paypal purchase.
I couldn't believe the spec on the bike for the money. Hopefully the quality of the frame will match the quality of the components. The only thing I didn't care for in the spec is the tires, and the fact that the rims are not UST compatible. I run tubeless on my Mavics and love it. If the bike is worthy, I will upgrade the wheels for her. Also, I wish the cassette had a larger cog than 27, so I will be swapping the cassette to a 34 max to help my wife on some of the long climbs we do when we travel. Of course this will require a new (longer) chain. I couldn't tell from the spec if the rear derailleur is a long cage, I am really hoping that it is. If not, I'll ebay the brand new derailleur before it gets ridden off road. Even factoring these replacements in to the price, I couldn't touch a bike of this spec locally. Not to mention no sales tax and free shipping.
I did receive prompt notification of shipment, about 16 hours after placing the order.
I will update this thread as the deal continues, to include a full report of the condition of the bike and my opinion of its quality.
I know this topic has been beaten to death, but I wanted to post a running report of my experience with hopes that, whether it turns out good or bad, it will be helpful to others. Stay tuned for updates, or feel free to share any opinions or experiences dealing with this bike, I would be interested in any new info. I really hope it works out well. My wife is extremely excited about her new bike, so I will be really upset if we get screwed on something.