...and experience some great customer service.
I switched from years of Sidis to some Specialized shoes last fall. After six weeks the toe areas of the soles were looking a little haggard and delaminating. I called Specialized, emailed pictures ten minutes later and a call tag was on its way, as well as a replacement set of shoes. That's no hassle.
Fast forward almost a year and the replacement set has one sole that is delaminating. I make another call, and five minutes later replacements are sent 2 day air and I'm back in business.
Now I'm just hoping that they fixed their manufacturing process and are able to have the soles stay bonded to the carbon bottoms.