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Old 05-23-08, 12:20 PM   #1
foofoosmoo
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bikesomewhere crooks? or apathetic?

Very rarely do I bash a company unless they insult my mother or run over my cat but....

bikesomewhere.com has made me very skeptical about doing business with anyone other than the internet bigBoys. I ordered form them because theyare on the east coast and i needed parts quickly ( and they were a few cents cheaper) . Well the order comfirmation was instantaneous but the shipping notification had not arrived by end of business day so , as prescribed in the website, I emailed--no response !!! I emailed again and pleaded for a simple honest response --nothing. The I googled them and found lots of horror stories about lies and unanswered emails and phone calls that are not returned. Any way , I called them the next day-- you have to keep hanging up on the recorded message and sooner or later they answer and they told me item would ship that day-- it did not. Instead of waiting and wondering when I was going to be treated like the BIG potential customer I am, I canceled on the third day.
they have been in business for about 5 or 6 years so I guess they get people things sooner or later, but I believe they are bordering on fraud-- at least they are sort of scummy

There websist states they ship within 2 days.

What's up with this 'place'?

I get the feeling these guys are working out of a closet and using third party warehousing suppliers.


Thank you for listening.
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Old 05-23-08, 01:00 PM   #2
scelia
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When shopping online, always check them out before buying. I always check resellerratings.com before making a purchase online through a new vendor (http://www.resellerratings.com/store/BikeSomeWhere). As you can see many others have experienced that same frustrations you have. If the price is
"too good to be true", then it most likely is!

Good luck
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Old 05-23-08, 01:42 PM   #3
wolfbrother
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Funny you mention . . .
I ordered a vest from them a while back. Like you said I received the order confirmation immediately and then it said they'd send a follow up email when they shipped it. I was out of town for a bit and didn't really think about it until about a week later when I thought "hey, I should have gotten that vest by now." I checked my inbox and had no shipping notification from them so I emailed them asking if it shipped yet. I did not get a reply, but instead about an hour later I got the shipping notice. On a positive note, they shipped it really fricken fast, but I still wonder if they would have even sent it if I hadn't written them.
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Old 05-23-08, 01:43 PM   #4
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Second side note, I will most likely be avoiding them in the future.
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