bikesomewhere crooks? or apathetic?
Very rarely do I bash a company unless they insult my mother or run over my cat but....
bikesomewhere.com has made me very skeptical about doing business with anyone other than the internet bigBoys. I ordered form them because theyare on the east coast and i needed parts quickly ( and they were a few cents cheaper) . Well the order comfirmation was instantaneous but the shipping notification had not arrived by end of business day so , as prescribed in the website, I emailed--no response !!! I emailed again and pleaded for a simple honest response --nothing. The I googled them and found lots of horror stories about lies and unanswered emails and phone calls that are not returned. Any way , I called them the next day-- you have to keep hanging up on the recorded message and sooner or later they answer and they told me item would ship that day-- it did not. Instead of waiting and wondering when I was going to be treated like the BIG potential customer I am, I canceled on the third day.
they have been in business for about 5 or 6 years so I guess they get people things sooner or later, but I believe they are bordering on fraud-- at least they are sort of scummy
There websist states they ship within 2 days.
What's up with this 'place'?
I get the feeling these guys are working out of a closet and using third party warehousing suppliers.
Thank you for listening.