Warranty update.
Forgot to post this earlier. Brought the possum in for warranty this past Thursday, the trek fisher rep was in today and found a 2nd crack forming on the headtube, deemed the the damage wasn't manufacturer defect so was offered a discount on wait for it....
a Hifi as a crash replacement, the bike I despise so very frikken much, having seen 5 with catastrophic failures come into where I work, so I declined the offer and have told the lbs to take the shock off and to trash the frame. |
I don't think I would settle for the say of a sales rep. Isn't there a way to compell them to send it back to Trek/Fisher R&D for a more informed evaluation and diagnosis?
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Originally Posted by Mr. Smashy
(Post 6771792)
I declined the offer and have told the lbs to take the shock off
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Ah, Scarry Fissure.
Looks like I may be getting a Crackandfail myself. |
Sucktastic.
Ah well; sounds as if you're happier going back to the non-squishy rear end kind of bike love anyhow. :thumb: |
Originally Posted by free_pizza
(Post 6772132)
previously being a full time mechanic, why didnt you do it yourself?
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Originally Posted by Mr. Smashy
(Post 6776582)
Simple, I don't work at a fisher dealer anymore.
Obviously a fricken' noob hack mechanic. |
I actually quit in order to go into business for myself.
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Originally Posted by Mr. Smashy
(Post 6776952)
I actually quit in order to go into business for myself.
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Originally Posted by santiago
(Post 6777116)
How is that coming along?
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Originally Posted by Mr. Smashy
(Post 6777207)
I'm not going to seriously take things head on for awhile, while I do have my new truing stand, dish tool on hand, I've still have alot to go before I'm ready to open. As far as opening, I see myself opening shop in mid august if everything goes by plan. So until then, I'm doing some web work during the morning hours for mad money. The rest of the time I'm here or out riding.
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Originally Posted by Mr. Smashy
(Post 6771792)
Forgot to post this earlier. Brought the possum in for warranty this past Thursday, the trek fisher rep was in today and found a 2nd crack forming on the headtube, deemed the the damage wasn't manufacturer defect so was offered a discount on wait for it....
a Hifi as a crash replacement, the bike I despise so very frikken much, having seen 5 with catastrophic failures come into where I work, so I declined the offer and have told the lbs to take the shock off and to trash the frame. OK, so I'll bite. I own a Hi-Fi and I am curious as to where/how these failures occurred. I had not heard anything about any problems, although I haven't looked very hard at finding the information. Just good to know is all. |
Originally Posted by Bryan C.
(Post 6778490)
OK, so I'll bite. I own a Hi-Fi and I am curious as to where/how these failures occurred. I had not heard anything about any problems, although I haven't looked very hard at finding the information. Just good to know is all.
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Originally Posted by Mr. Smashy
(Post 6779446)
Linkages bending, Both seat stays and chain stays failing.
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