Hey everyone, as promised here is a complete review of my purchase from bikesdirect.com
I was kind of dissappointed in lack of info about the company when i was trying to decide if i should chance it with them or not so I felt I would help others in this situation out by giving my experience. First off let me start with I ended up buying two bikes from them, one for me and one for my g/f.
I have been biking both road and offroad for about 12 years now. Have been on many trails of all levels mostly in the NE US. Have owned many bikes and have learned it is not always about how much you pay. For about 8 years I have owned a GT Tequesta that I used for MTN biking and have laughed at all the times my $800 mid 90s bike would go rolling past people with $2k treks and fishers that had gear and crank issues on the trail. All the years and miles on her I had never had a single thing break.
Pic's of the Cliff 4900
The New Bike:
Windsor Cliff 4900 Price Paid = $450!!!!!
Rockshox Dart 2 Front forks
Shimano Shifters and Derailers
Tektro Disk brake system
Ordering and Shipping:
I was very impressed with the entire process. Although scared to buy a relitively cheap bike that i have never ridden or seen that seems too good to be true, I said what the heck and hit add to cart. Within about 6 hours i had the tracking information and a friendly letter letting me know multiple resources to help me put together the bike if needed and a number to call with any questions. To my suprise, the third day after ordering the bike is on my door step.
Although i have always done all my own maintenance on my bikes i would not say I am very experienced in this field. I usually just tinker until stuff works. I was slightly intimidated as I Pulled everything from the box. I spread everything out and just decided to take my time and not rush. I must say the downside is they do not really provide any helpful directions so if you are very new to bikes you will most likely need to take it to a bike shop or have someone with some know how to put yours together. Keep in mind though the price so if it wasnt even painted i wouldnt complain. I was able to get mine from box to riding in about an hour. No problems pairing components, everything went together great and with about another 20 minutes of tuning all systems were 100%. The first two days I put probably 5 hours on it and was impressed the entire time.
Two weeks of riding down:
At this point I have been riding the bike daily for about two weeks. Only thing that has needed to be touched has been the front derailer. Some simple tuning a few times and that has been it. The Rockshox are great and after setting up the preload they give a great ride in all terrain. I have done a few pretty hard trails and have really put some abuse on the bike and not a single thing acted up. People have commented on the trails about how one day they would love to move up to one of "Those" $3000 dollar bikes, haha. I have even had a few minor spills on it and nothing has even been moved or loosened up.
I ended up buying my G/F a new bike from them too. A Motobacane 500HT. Again totally impressed with it. She has done some semi difficult riding with it and she loves it. It has the rockshox dart 1 on it and that is the only quality difference you can tell. Shocks are a little spongy and if hit hard can bottom out easier. With that said it was a $379 bike, it rides great and can handle even the toughest trails.
To Sum it up:
I was very impressed with the entire Bikes Direct experience. I will deffinately recommend them to anyone in the market for a bike and will purchase from them again. If anyone has any specific questions feel free to ask.
Thank You Very Much Bikesdirect.com