Ever since mountain bikes came painted in neon colors and 7 speeds were all it took to make a bike fast, I have been a loyal and faithful customer. XT, LX, Deore... I have loved them all. In the last year I have had a change of heart. I promise it's not you, it's me. You have done nothing wrong; I have just grown apart. It all started last year when I swapped you out on my hardtail for a x.9 combo. It just shifted fast and confidently. I liked it so much, I transferred it over to my FS which I ride more often. This summer I found a killer deal on another x.9 combo and installed it on my hardtail. I am in love with another drivetrain.
Don't worry, we can still be friends- my full Ultegra road bike will remain under your label (even though it's true I have rode it 3 times this year). And also your pedal are great.