Te mortuo heres tibi sim?
Join Date: Aug 2004
Location: East coast
Bikes: hardtail, squishy, fixed roadie, fixed crosser
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You *may or may not* have room to move your stem up a bit on the fork steer tube. If not, a higher rise stem or higher rise bar will do the trick, or both if you really want it up there more.
Check with another shop or the original. Most new bikes are sold with a little bit of leeway to raise or lower the stem a bit. though if yours is already maxxed out, that could be why you were told it wasn't possible. Then back to square one with a stem or bar with more rise.