Join Date: Jul 2006
Location: Sammamish, WA
Bikes: Cannondale Prophet, Specialized S-Works SL2, Specialized S-Works Stumpjumper
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Jagwire...on my list as great customer service!!!
So, a few weeks ago I'm doing some cleanup on my Stumpy and notice that the derailleur cable housings are getting a little beat up. I contact Jagwire to ask whether they thought that one pack of Ripcord cable housing would be enough to run full length for the front and rear derailleur. Dude replies and asks me to measure the housings, I do, and he says that I'll probably be a short. He asks for my address and says that he'll send me an extra length of whatever I'm going to order for my bike. Cool beans!
Fast forward to today. My neice brings me a package from the front porch. Hmmmm....I don't remember ordering anything and it's a pretty good size box. I wonder what's inside. A 25' roll of black carbon Ripcord, that's what! That should be enough to do my bike a couple of times.
Thank you Jagwire.