I have a few questions regarding a warranty issue on my FSR Comp. I bought this new from the shop about 8-10 years ago. I don't have the exact date cause the invoice doesn't state it. The shop changed hands five years ago, and the new shop is claiming no records from the old shop. A crack was discovered on my seat tube so I brought it this new shop cause they needed to see it. They stated that it would be $120 to change over all the stuff to the new frame.
My questions are this...
- Is it normal procedure to charge for swapping the parts like this?
- Does the forks get included in this frame swap?
- What kind of frame will I get?
- Will I get a selection to choose from?
I've never handled a bike warranty so I'm a little green in this area.
Thanks for any and all replies.