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  1. #1
    Rockhopper Jace's Avatar
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    Oppinions on IBEX

    I'm out in the boonies, about a hour drive into Salem Oregon. I could get a ride into town where there is a bike shop to buy a bike but I'm not all too interested in the trouble. I'm a bigtime mail-order shopper and to be honest it really sucks Specialized refuses to do business outside of retailers/bike shops.

    I really do want a Specialized, I've read in these forums that the Hardrock pro is a very good entry level bike. But I don't want a used one from Ebay or whatever and I can't find anyone that sells Specialized online or through the mail etc. So, I happened across the web site for IBEX bikes (www.ibexbikes.com) and am thinking about buying their Alpine 550.

    What do you all think? Should I go with an IBEX for the convenience of it being brought to my doorstep or should I mow the neighbors lawn for a ride into the city to buy a Hardrock at a shop?
    -
    Jace
    -

  2. #2
    Wood Licker Maelstrom's Avatar
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    Get the hardrock...

  3. #3
    Senior Member JasBike's Avatar
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    You really need to sit on bikes and try them out since its such a personalized thing. Also, I too would suggest the Hardrock.
    If you don't fall, you're not riding hard enough.

    --

    Ride it like you're breakin' outta jail.

  4. #4
    Senior Member
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    the ibex is not a bad bike but make sure you like it's geometry by checking the spec's.
    i won't deny it i'm a straight ridah

  5. #5
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    IBEX- Increbibly Bad Service
    Big question as to correct sizing on-line
    Exasperating paint finish
    X-tremely desperate choice.
    Sit, try, ride, run from IBEX.

  6. #6
    Humaniod Typhoon -Stretch-'s Avatar
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    i ride the hardrock xc version, it doesnt have discs like the pro version, but ive been told that the discs on bike in that price range anret good anyways...i love my hardrock though, its 17" and its pretty solid, rides nice...componentry isnt the best, but who cares for an entry lvl bike. try to test ride it first tho
    04 specialized hardrock xc with eggbeater sl pedals
    ________________________

    "Blast oxygen mask smoke filled cockpit, depressurize, dont be afraid hold onto me, were going down but not our love. Death dont seem so bad when im with you, my only love, so close your eyes, kiss me one last time, were gonna die, but not our lovee"- NOFX, Falling in love.

  7. #7
    zugig quickKarl's Avatar
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    I've had my Ibex for almost 4 mths, and have had nothing but good experence, from the bike and jack at ibex. I've received great service and rec the bikes. also you do have a 1 month free ride, if you dont like it for any reason ship it back no questions asked, you're only out the shipping, ride a bike a month for 30 bucks not bad..
    seems to be a lot of nay sayers, that dont have any experence with the bikes.
    they have an 800 # call talk to Jack and see for yourself how he treats you and answers any questions.

    quickkarl

  8. #8
    zugig quickKarl's Avatar
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    also the paint on mine is great, get lots of compliments on bike in general, disc brakes are smooth and strong.
    quickkarl

  9. #9
    zugig quickKarl's Avatar
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    sorry to keep posting, theres a review on the Ibex Alpine 550 at this site
    http://www.pedalpushersonline.com/index.php
    quickKarl

  10. #10
    Senior Member Billy Brown's Avatar
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    Here's two other forums on IBEX bikes posted in the last week or so.

    Im getting a new bike and Im new need help!
    I B E X bikes ???

  11. #11
    wannabe 100prcnt Marine's Avatar
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    you mean this is'n the top of the hill

  12. #12
    ibexbikes
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    Robert, you phoned IBEX yesterday to try to return (exchange?) a bike well past our 30-day satisfaction guarantee. Our policy is clearly stated on our website (www.ibexbikes.com). The fact that you threatened to go on the Internet and trash IBEX if we didn't comply with your request only sealed-the-deal. We do not respond to threats. You were in the wrong and tried to use blackmail as the mitigating factor to force us to your will. So, here you are trashing IBEX... not because of any of the reasons you stated in your post... merely for childish retribution.

    I can tell you other folks that IBEX makes excellent bikes. We offer, perhaps, the best customer service response of anyone out there and we have extremely favorable pricing because we sell directly from manufacturer to consumer. Our warranty (including lifetime coverage to the original owner on the frame ) and 30-day return policies are there for both your protection and ours. I think any reasonable person would agree that 30-days is quite adequate to determine if you are happy with your purchase. As with any manufacturer, terms for both the warranty and satisfaction guarantee are clearly stated up-front and it is not unreasonable to ask that our customers adhere to the stated terms any more than you, as a customer, should be able to rely on us to hold up our end of the bargain.

    Regards,
    Jack A.
    IBEX Bicycles

  13. #13
    Newbie
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    Jack I hear you like to post replies in bike forums and harrass people who don't like your product. And even post personal information from unstatisfied customers.

    I also here your bikes are made in China have cheap welds and market your bikes to un-informed newbies who know little to nothing about bikes. I hear you also pay to have your bikes rated at the review sites.

  14. #14
    Wood Licker Maelstrom's Avatar
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    You do know this was 3 years ago?

  15. #15
    rider of the east sherpaPeak's Avatar
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    sounds like an IBEX marketing ploy....they like their name flooding every bike forums.......something needs to be done...its really annoying...
    "....You are never lost, if you dont care where you are...."

  16. #16
    sarcasm meter: jerk mode santiago's Avatar
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    Quote Originally Posted by Maelstrom
    You do know this was 3 years ago?
    This thread is so 2004.
    First Class Jerk

  17. #17
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    Who cares they make crappy bikes anyways.

  18. #18
    banana ying yang
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    Quote Originally Posted by Leeroy View Post
    Who cares they make crappy bikes anyways.
    Don't know about that but their attitude to the online forum community -- trying to silence dissident opinions really sucks. No support from me.

  19. #19
    BFG
    BFG is offline
    Just say no to brakes. BFG's Avatar
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    IBEX sucks because i said so.

  20. #20
    Senior Member
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    Quote Originally Posted by Robert Bush View Post
    IBEX- Increbibly Bad Service
    Big question as to correct sizing on-line
    Exasperating paint finish
    X-tremely desperate choice.
    Sit, try, ride, run from IBEX.
    Dude you are clueless. Ibex in fact, makes some very good quality bikes. There are 3 riders in our club who have them and they have no problems. One rider is partially sponsored and has a number of wins the past two years on his Ibex. Almost all top end bike mfg.'s use name components. A 30 return policy is pretty liberal, something the vast majority of local bike shops would not offer.

    What is IMPORTANT is bike fit and thats where your LBS will be important, especially for a newer rider. Bikes are like shoes, they all have their own feel and fit. RIde as many different bikes as you can and you will find your answer. That said, Ibex does indeed make some excellent quality stuff. At one point, I believe they did sponsor (and may still do) riders...something you wont find with bikesdirect (and no 30 day return either). Good luck and let us know what you find.

  21. #21
    Amobokke Bloviating's Avatar
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    sounds like an IBEX marketing ploy....they like their name flooding every bike forums.......something needs to be done...its really annoying...
    It is.

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