I have been looking around and saving some money to buy a new bike for a little while now. I am ready to buy, so I have been going to my local bike shops around town. I had my choices narrowed down to a Trek 4300 (non disc) and a Specialized Hardrock Sport. The guys at the shop that sells Trek are really cool and professional. I went to the store that sells Specialized though, and those guys were the biggest bunch of jerks I have ever seen!!! I even gave them a second chance and thought that maybe I went on a bad day, but more of the same. I walked around the store for 20 minutes both times, and not once was I approached by any of the staff. I will NOT buy a Specialized now simply because of the poor staff that I would have to deal with during and after the sale. It just really upsets me to see this, because I really did like the bikes. I'll get off of m soapbox now.