I hear a lot of pissing and moaning about the bad service,lack of service,or snotty attitudes folks get at their LBS's so I'm gonna tell you how great my local shop is.
I had an issue with a set of Avid Juicy 3 brakes,the res.seals were leaking. I swing by Syamore Cycles on Saturday and ask owner Wes Dickson about the problem.I did not buy the brakes from him,but he got right on it. He could not find the parts I needed so he put in a call to Avid. They don't have what I needed so they're sending me a brand new set of Elixer 5s to replace the Juciy 3s. Thanks to Wes D at Sycamore Cycles and Avid for taking care of the problem asap.