Did I get ripped off on eBay?
#1
=microburst=
Thread Starter
Join Date: Mar 2009
Location: Oklahoma City, OK
Posts: 424
Bikes: Giant OCR3
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Likes: 0
Liked 0 Times
in
0 Posts
Did I get ripped off on eBay?
On the 4th of August, I won the auction for a set of lightly used Sram X5 trigger shifters and an X5 RD. I wanted to upgrade the awful SX4 triggers on my bike, and also make the jump to 9 speed. The auction finished at only $21.50 with $10 shipping, which I thought was a good deal.
I wait a week and the package arrives. It's a paper envelope, sealed. When I opened it, there was only the derailleur inside, no shifters. I ask the seller if perhaps there was a second package as there were no shifters in the first one. He says "There was only one package. All items were contained (both shifters and the derailleur). Was the package tampered with?". That seemed like a funny question to me, and not one I would've thought of straight away. I looked at the envelope again, and noticed a tear in one end that had been taped over with clear tape. I didn't notice it before, and the repair was quite good. However, I didn't think that some UPS employee would jeopardize their career to steal a set of used bike parts out of a package, and then tape it up like no one would notice. So I asked for a full refund, and told him to include an extra $4 to cover shipping of his derailleur back to him. He refuses on the basis that he had written "No returns, no refunds" on his listing. I argued that that wasn't a valid excuse for not shipping me the correct item. IMO, the envelope I got was sealed, and didn't contain the item described, so he is liable.
Do you think he's full of crap? He didn't have anything bad in his feedback. Tell me what you think...
I wait a week and the package arrives. It's a paper envelope, sealed. When I opened it, there was only the derailleur inside, no shifters. I ask the seller if perhaps there was a second package as there were no shifters in the first one. He says "There was only one package. All items were contained (both shifters and the derailleur). Was the package tampered with?". That seemed like a funny question to me, and not one I would've thought of straight away. I looked at the envelope again, and noticed a tear in one end that had been taped over with clear tape. I didn't notice it before, and the repair was quite good. However, I didn't think that some UPS employee would jeopardize their career to steal a set of used bike parts out of a package, and then tape it up like no one would notice. So I asked for a full refund, and told him to include an extra $4 to cover shipping of his derailleur back to him. He refuses on the basis that he had written "No returns, no refunds" on his listing. I argued that that wasn't a valid excuse for not shipping me the correct item. IMO, the envelope I got was sealed, and didn't contain the item described, so he is liable.
Do you think he's full of crap? He didn't have anything bad in his feedback. Tell me what you think...
#2
Rat Bastard
Join Date: Jul 2006
Location: Sammamish, WA
Posts: 1,504
Bikes: Cannondale Prophet, Specialized S-Works SL2, Specialized S-Works Stumpjumper
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 1 Post(s)
Liked 0 Times
in
0 Posts
Contact EBay and PayPal if you used them. Other than that I think you've got very hope of getting your money back. I don't know if he's dishonest or not but he should try to make things right.
#4
foolishly delirious
Join Date: Jul 2009
Location: Panhandle of NE
Posts: 797
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Likes: 0
Liked 0 Times
in
0 Posts
he is lying...
no other reason for him to ask you if the package was tampered with...
and if you were going to open a package... wouldn't you take the DR that goes with the shifters?
I would...
no other reason for him to ask you if the package was tampered with...
and if you were going to open a package... wouldn't you take the DR that goes with the shifters?
I would...
#5
=microburst=
Thread Starter
Join Date: Mar 2009
Location: Oklahoma City, OK
Posts: 424
Bikes: Giant OCR3
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Likes: 0
Liked 0 Times
in
0 Posts
I've launched a claim with Paypal. My contention is that he didn't provide the thing he described in the listing, and the packaged I received was sealed. He has accused me of trying to defraud him, but all I want is my money back.
#7
=microburst=
Thread Starter
Join Date: Mar 2009
Location: Oklahoma City, OK
Posts: 424
Bikes: Giant OCR3
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Likes: 0
Liked 0 Times
in
0 Posts
#8
Old School Rad
Join Date: Sep 2004
Location: The old Mountains
Posts: 8,206
Bikes: Blur LT
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Likes: 0
Liked 0 Times
in
0 Posts
Yeah, he screwed ya.I just picked up some pimp stuff from Ebay as well........it was all just what it was supposed to be.
__________________
Like a circus monkey on a stolen Harley......
Like a circus monkey on a stolen Harley......
#9
Senior Member
Join Date: Sep 2008
Location: Beautiful Long Beach California
Posts: 3,589
Bikes: Eddy Merckx San Remo 76, Eddy Merckx San Remo 76 - Black Silver and Red, Eddy Merckx Sallanches 64 (2); Eddy Merckx MXL;
Mentioned: 1 Post(s)
Tagged: 0 Thread(s)
Quoted: 143 Post(s)
Likes: 0
Liked 2 Times
in
2 Posts
Seller is a lying scammer.
#10
I have senior moments...
Join Date: Oct 2008
Location: Woodside, CA
Posts: 2,151
Bikes: Many
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Likes: 0
Liked 2 Times
in
2 Posts
Anyone stupid enough to pack bike parts like derailleurs and shifters in merely a paper envelope for shipment ...next time inspect the package and if it's been opened and resealed don't accept it (I know you didn't notice this time, but nonetheless you have been recorded as accepting the shipment). Possibly parts just fell out enroute and UPS taped up the remainder, or possibly someone at UPS helped themselves...bad packaging and receiving practices can yield issues for sure...
Try a claim in any case, probably be refused for improper packaging by UPS. Shipper has an obligation to deliver what he sold, though. Did you have any particular agreement for shipping/packaging/insurance?
Try a claim in any case, probably be refused for improper packaging by UPS. Shipper has an obligation to deliver what he sold, though. Did you have any particular agreement for shipping/packaging/insurance?
#11
=microburst=
Thread Starter
Join Date: Mar 2009
Location: Oklahoma City, OK
Posts: 424
Bikes: Giant OCR3
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Likes: 0
Liked 0 Times
in
0 Posts
Anyone stupid enough to pack bike parts like derailleurs and shifters in merely a paper envelope for shipment ...next time inspect the package and if it's been opened and resealed don't accept it (I know you didn't notice this time, but nonetheless you have been recorded as accepting the shipment). Possibly parts just fell out enroute and UPS taped up the remainder, or possibly someone at UPS helped themselves...bad packaging and receiving practices can yield issues for sure...
Try a claim in any case, probably be refused for improper packaging by UPS. Shipper has an obligation to deliver what he sold, though. Did you have any particular agreement for shipping/packaging/insurance?
Try a claim in any case, probably be refused for improper packaging by UPS. Shipper has an obligation to deliver what he sold, though. Did you have any particular agreement for shipping/packaging/insurance?
#12
I have senior moments...
Join Date: Oct 2008
Location: Woodside, CA
Posts: 2,151
Bikes: Many
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Likes: 0
Liked 2 Times
in
2 Posts
I didn't have any insurance, mainly because he didn't offer it. From UPS's website "if a package is not delivered, UPS can help by performing a search to locate your package. If the package cannot be found, the shipper can file a claim up to the declared value of the package contents". Notice it says that the SHIPPER can file a claim, not me.
#13
Senior Member
>He refuses on the basis that he had written "No returns, no refunds" on his listing.
Lol. Totally doesn't apply if what's received doesn't match the description. He's effectively saying he could have shipped an empty box and "no returns, no refunds" would have applied.
Lol. Totally doesn't apply if what's received doesn't match the description. He's effectively saying he could have shipped an empty box and "no returns, no refunds" would have applied.