Dear new LBS,
You won't even order me some new bearings for my pedals.
Your guy wants me to buy a cheaper new set from him instead.
Tells me "it's mountain biking, most things don't last more than 3 years" and that it isn't worth his time to order new parts, pay for shipping, etc (which I offered).
The freakin pedals, Easton Flatboys, have replaceable bearings for a reason and after looking intensely
(eh ehm, assessing if this hassle was worth it) your dude gave an excuse telling me a thread was chewed when obv it was a negligible gash.
You'd think you would want to be nice to new customers and lock them in, especially a relatively new shop.
Why am I gonna trash $80-100 pedals just because the replaceable bearings are shot?? NO. NO!!! No. BS.
Had you just offered to order the parts, I would have had a completely different perspective.
Now I'll just avoid your place out of spite, because when it comes to business I'm an ******* like that.
Even if it wasn't "worth the time," you just lost out on future sales bc you didn't help me out. Simple. Wtf, it didn't have to be this way, really!