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Old 09-29-04, 04:30 AM   #1
newby
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i just got my new rim today, i specifically ordered a Sun Rhyno Lite XL and what i ended up with was a Sun Rhyno Lite. ive alreadly given the shop the money so i prob wont be able to get it changed, so now i have a ****ty Rhyno Lite and ive heard that they arn't that good. what should i do because im broke now, i dont think it was the shops fault, ireckon it was the distrubuters.
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Old 09-29-04, 05:10 AM   #2
Trey
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Seems to me you should just point out that you orderd the XL and wait for the shop to send that wheel back and get the right one.
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Old 09-29-04, 05:41 AM   #3
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It doesnt matter who made the mistake as far as who sent you the wheel. The fact still remains that you paid the LBS to send you the XL. They are required to send you what you ordered period.
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Old 09-29-04, 05:43 AM   #4
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ive already paid for it though and put it on the wheel, so im either going to ask for a reambursment or get them to get the other rim that i actually ordered for no extra price
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Old 09-29-04, 07:04 AM   #5
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No doubt you should get what you paid for.

Are Rhyno Lites bad? My impression is that they are not.
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Old 09-29-04, 08:03 AM   #6
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My Rhyno Lites are tough as hell. A little heavy, but tough. :confused:
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Old 09-29-04, 10:03 AM   #7
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True, but they still aren't the xl's
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Old 09-29-04, 11:06 AM   #8
JBehrmann
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Originally Posted by Maelstrom
True, but they still aren't the xl's
Agreed, I was just defending their name
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Old 09-29-04, 12:06 PM   #9
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ok...this is what you do. you go back, and say, "This is a rhyno lite, I ordered a rhyno lite XL. You sent me the wrong thing. Please exchange" and there you have it. sue them if they dont let you exchange it.
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Old 09-29-04, 12:09 PM   #10
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Yeah, I'm afraid I don't see the problem. Either return it, or take it to them and say you send me a Rhyno-Lite and I paid for the XL so give me back the difference. :shrug:
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Old 09-29-04, 12:21 PM   #11
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Originally Posted by McGuillicuddy
Yeah, I'm afraid I don't see the problem. Either return it, or take it to them and say you send me a Rhyno-Lite and I paid for the XL so give me back the difference. :shrug:
I dont see the problem either... You didnt get ripped off, someone made a mistake. Go in and point it out and get it rectified.
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Old 09-29-04, 02:28 PM   #12
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He's probably scared to get it exchanged that's why.
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Old 09-29-04, 03:03 PM   #13
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Dude...it's not that hard. I wanted an rhyno lite xl, you gave me rhyno lite. I paid for the xl. So gimme...now.
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Old 09-29-04, 04:29 PM   #14
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He says that he's already put it on the wheel - I assume that once you use a product you are pretty much agreeing that the transaction is complete from your point of view. If it was untouched then, for sure, just have the shop track down the right rim.

Hope it works out for you.
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Old 09-29-04, 04:53 PM   #15
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Dude...it's not that hard. I wanted an rhyno lite xl, you gave me rhyno lite. I paid for the xl. So gimme...now.
Hooligan, you got it right, GIMME-GIMME-GIMME-NOW! LOL
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Old 09-29-04, 06:18 PM   #16
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If you have a receipt of some kind that says you orderd a Xl that would help.
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Old 09-29-04, 08:34 PM   #17
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He's probably scared to get it exchanged that's why.
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Old 09-30-04, 05:17 AM   #18
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dont worry bout it guys, it was my mistake. I was tired that day from work so i lost my cool, i actually did order the right one. one thing i noticed is that it seems to get flat spots really easily and that it is an absolute b###$ to put a tire on. i couldnt even put it on and so i had to get the LBS to do it
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Old 10-01-04, 02:54 AM   #19
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hey u paid for what i didnt want makes me wonder.
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Old 10-01-04, 12:42 PM   #20
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Quote:
Originally Posted by newby
................... one thing i noticed is that it seems to get flat spots really easily ............
the only difference it the XL is 2mm's wider and the seam is welded (and that is not necessarily a plus) neither of them are more prone to flatspots
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Old 10-02-04, 12:17 AM   #21
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Rhyno lites are a fine wheel. I have no idea how you're getting flat spots and even less of a clue why you can't put a tire on . I don't even need levers to mount tires on mine. I've even mounted 1.5" slicks on a set for a customer with NO issues
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hey u paid for what i didnt want makes me wonder.
Watch the AOL'ese Jamis, it's a no no here.
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Old 10-02-04, 12:56 AM   #22
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Correct, but they also have machined sidewalls! The standard Rhyno lite's do not. this is a big difference in my mind. Much better braking and the welded seam is more smooth, as opposed to pinned wich end up leaving a ridge which you feel while braking.

Dude, this is not like returing your food at a resteraunt! They can't spit in it if you return it! If you point out their flaw and they don't make it right they can have a bunch of problems on their hand.......
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Old 10-02-04, 12:58 AM   #23
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To add to your tire mounting difficulty. Spray a little soapy mixture on the bead and then try to reinstall the tire. That will also aid in an even seat of the tire.
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