2 Fat 2 Furious
Join Date: Nov 2010
Bikes: 2009 Specialized Rockhopper Comp Disc, 2009 Specialized Tricross Sport
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Without knowing just what it is you want it's really hard to say.
When I replaced the brake pads on my MTB they were seriously spongy for a while. I nearly got myself into trouble as I started braking for the junction at the end of my road at the normal sort of time, but nothing much happened when I pulled the brake lever. It wasn't a fault, it was just that new pads need to be bedded in. Once I'd stopped a few times they worked perfectly, it's just that it only takes one instance of them not stopping well to result in something nasty, as your sister has obviously done.
It's also hard to know what to suggest. If you expect the shop to fix the bike free of charge you need them to accept that they didn't do the job properly the first time. If they accept they didn't do the job properly the first time then they are arguably liable for your sister's injuries, so they will obviously have a vested interest in not admitting anything. If you're asking for something as a gesture of goodwill you may get them to correct anything wrong with the brakes, but if they have sold you something unsafe it seems a pretty poor outcome to get little more than a fixed brake system and a get well card for your sister. That said I also have to agree with what others have already said about checking the bike before riding it. It reminds me of a ride I did where I broke a spoke and had to loosen the rear brakes because the rear wheel was out of true because of the spoke. I knew my back brake was much less effective than normal so kept much tighter control over my speed on the descents than I would normally. In the same way if you notice your brakes are a bit spongy you need to keep your speed down - if they aren't very good at 10mph they won't be any better at 20mph.
Of course all this is with the benefit of hindsight, and the most important thing of all is for your sister to have a speedy and successful recovery.
"For a list of ways technology has failed to improve quality of life, press three"