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  1. #1
    Newbie
    Join Date
    May 2014
    Posts
    1
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    citibike's IT / account / privacy / problem

    I was a fan, until I discovered that my billing information is mixed up with the account info of another biker. I lost the key and needed a new one, that's how I discovered that I now have the contact info of a stranger attached to my billing info. So, who has my account info? Citibike has no clue and is refusing to find out (so far) nor am I getting a replacement key. My advice to everyone, check everything on your account, this seemed to be a bigger problem.

  2. #2
    Administrator CbadRider's Avatar
    Join Date
    Sep 2008
    Location
    On the bridge with Picard
    My Bikes
    Specialized Allez, Specialized Sirrus
    Posts
    5,840
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    Moved from Introductions to Northeast Regional.
    Quote Originally Posted by toddles View Post
    So Tom only hires people that are nutty? Is part of the requirement to be a moderator on this site is that you have to be nuts??
    Forum Guidelines *click here*

  3. #3
    aka Tom Reingold noglider's Avatar
    Join Date
    Jan 2009
    Location
    West Village, New York City
    My Bikes
    too many
    Posts
    20,760
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    112 Post(s)
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    1 Thread(s)
    Please keep us posted. I signed up a couple of weeks ago and have not received my key yet. I might start making calls today.
    You don't read my signature anyway, do you?

    Tom Reingold, noglider@pobox.com
    Residences: West Village, New York City and High Falls, NY
    Blogs: The Experienced Cyclist; noglider's ride blog

  4. #4
    aka Tom Reingold noglider's Avatar
    Join Date
    Jan 2009
    Location
    West Village, New York City
    My Bikes
    too many
    Posts
    20,760
    Mentioned
    112 Post(s)
    Tagged
    1 Thread(s)
    You don't read my signature anyway, do you?

    Tom Reingold, noglider@pobox.com
    Residences: West Village, New York City and High Falls, NY
    Blogs: The Experienced Cyclist; noglider's ride blog

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