...worth going back to?
Maybe I just have high standards for customer service but I think if you're going to be spending $1000s of dollars at a shop, they might want to treat you like they care. At least pretend.
Maybe they just don't like people who ask questions? Or too many questions, anyway?
Seems once they have one sale, that's good enough... they're really nice before that.
Is there anyone in the San Francisco/Peninsula region that treats you like they want you back?
All I know, is yesterday, San Francisco Cyclery had a repeat customer and an almost guarantied second sale this weekend. After getting off the phone with them a few minutes ago, they lost that sale. I don't really need a new bike, anyway but I've never had "need" dictate to me.
Mike's Bikes lost me when I had to nearly file a small claims suit to get them to return a wheel magnet to me after I had to go and pick up an unfinished repair from them.
Name me one, just one that won't make me feel like a piece of crap for having walked into their shop.
Just venting, I guess... sorry.