Advertise on Bikeforums.net



User Tag List

Page 1 of 2 12 LastLast
Results 1 to 25 of 37
  1. #1
    Member Bixid's Avatar
    Join Date
    Jul 2007
    Posts
    26
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)

    Shimano crank recall

    (Sorry, if a repost, did a search but didn't find it.)

    http://www.cpsc.gov/cpscpub/prerel/prhtml97/97149.html
    July 1, 1997 (301) 504-7052
    Release # 97-149
    Shimano Announce Recall of Bicycle Components

    WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Shimano American Corp. of Irvine, Calif., is voluntarily recalling more than 1 million cranks installed on bicycles in North America. The crank is used to connect the pedal to the frame of the bike. If the crank breaks, the rider's leg can be injured by contact with the broken crank or the rider can lose control of the bike, fall and be injured.

    Shimano has received more than 630 reports of cranks breaking in North America resulting in 22 injuries, including cuts and fractures.

    The cranks have been installed on more than 200 models of bicycles manufactured since 1994 and sold under at least 49 brand names. Most bicycle manufacturers have sold bicycles that are involved in this recall. The cranks also may have been installed as an upgrade as part of the Altus, Acera and Alivio groups of components. The cranks are numbered FC-CT90, FC-M290 and FC-MC12. These numbers are located on the back or inner side of the right crank arm.

    Consumers should check their bicycles' crank assemblies. If they are involved in this recall, consumers should stop using their bicycles immediately and call Shimano at 800-353-4719 to arrange for the free replacement and installation of a new crank assembly at a nearby authorized repair shop. Consumers can also arrange for the free replacement with their bicycle dealers.

    List of 49 bicycle brands that may have installed Shimano cranks:
    Alpinestar Iron Horse Norco Specialized
    Balance Jamis Novara Schwinn
    Bianchi Kona Oryx Scott
    Caloi L.L. Bean Parkpre Signature
    Cannondale Marin Pavan Softride
    Cycle Pro Maxam Performance Terry Precision
    Diamondback Mikado Peugeot Timberline
    Dirt Research Mongoose Proflex Trek
    Fisher Mtn. Tek Raleigh Univega
    Fuji Motiv Research Dynamics Victoria Precision
    GT Murray Roadmaster
    Giant Nashbar Ross
    Huffy Nishiki Royce Union

    Other brands also may have installed Shimano cranks. Consumers should check their bicycles.

  2. #2
    Senior Member
    Join Date
    Feb 2002
    Posts
    819
    Mentioned
    1 Post(s)
    Tagged
    0 Thread(s)
    Though ten years on, Shimano is still honoring this recall--they really, really want those cranks off the road. It may be fear of liability, but to this bike business lifer it's an example of a company that really does give several dozen damns about its customers.

  3. #3
    Senior Member kergin's Avatar
    Join Date
    Aug 2005
    Location
    Kitchener, ON
    My Bikes
    1994 Proctor Townsend Reynolds 753, TT S3 True North, Kona Major Jake, Kona Honky Tonk, Marinoni Puima, Cannondale BBU
    Posts
    2,029
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Quote Originally Posted by Feldman View Post
    Though ten years on, Shimano is still honoring this recall--they really, really want those cranks off the road. It may be fear of liability, but to this bike business lifer it's an example of a company that really does give several dozen damns about its customers.
    I'll second this. Shimano Canada is located in my hometown of Peterborough, ON, and by all accounts, you can just take your broken/defective parts right to them for rectification on the spot. Pretty cool, if you ask me.

  4. #4
    keep moving forward... jcivic00's Avatar
    Join Date
    Jun 2003
    Location
    NRH
    My Bikes
    2009 Motobecane Fantom CX
    Posts
    400
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    what are they replacing the broken cranks with?
    2009 Motobecane Fantom CX
    1987 Schwinn World Sport

    Many others, gone but not forgotten.

  5. #5
    53 miles per burrito urban_assault's Avatar
    Join Date
    Sep 2001
    Location
    Ft Worth, TX
    My Bikes
    Land Shark, Trek 1000, Iron Horse Rogue
    Posts
    1,486
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Quote Originally Posted by jcivic00 View Post
    what are they replacing the broken cranks with?

    "Consumers should check their bicycles' crank assemblies. If they are involved in this recall, consumers should stop using their bicycles immediately and call Shimano at 800-353-4719 to arrange for the free replacement and installation of a new crank assembly at a nearby authorized repair shop. Consumers can also arrange for the free replacement with their bicycle dealers."

    A new crank assembly maybe?

  6. #6
    totally louche Bekologist's Avatar
    Join Date
    Oct 2004
    Location
    A land that time forgot
    My Bikes
    the ever shifting stable loaded with comfortable road bikes and city and winter bikes
    Posts
    18,026
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    shimano's core mission statement embraces safety in its componetry.... I forget how it is phrased. but they value safety as part of their mission statement.

    Part of the reason why shimano pedals, including DA pedals, are made of metal.

  7. #7
    Senior Member mrrabbit's Avatar
    Join Date
    Dec 2007
    Location
    San Jose, California
    My Bikes
    2001 Tommasini Sintesi w/ Campagnolo Daytona 10 Speed
    Posts
    3,186
    Mentioned
    1 Post(s)
    Tagged
    0 Thread(s)
    Because of the design changes and downgrading of the tech...

    You get a newer cheaper and sucky looking crank, bottom bracket, and in some cases a front derailleur and chain. Kid you not - because they know that everything needs to match and be clean.

    Have dealt with two of these in just the last 6 months.

    Shimano has no further liability so long as they replace 'em when notified - and record the transaction. They've already paid a fine to the CPSC in lieu of liability so long as they honor the conditions agreed too. "Inc." has it's privileges.

  8. #8
    Perineal Pressurized dobber's Avatar
    Join Date
    Oct 2003
    Location
    In Ebritated
    Posts
    6,556
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Quote Originally Posted by mrrabbit View Post
    Because of the design changes and downgrading of the tech...

    You get a newer cheaper and sucky looking crank, bottom bracket, and in some cases a front derailleur and chain. Kid you not - because they know that everything needs to match and be clean.

    Have dealt with two of these in just the last 6 months.

    Shimano has no further liability so long as they replace 'em when notified - and record the transaction. They've already paid a fine to the CPSC in lieu of liability so long as they honor the conditions agreed too. "Inc." has it's privileges.
    What exactly are you attempting to say?
    This is Africa, 1943. War spits out its violence overhead and the sandy graveyard swallows it up. Her name is King Nine, B-25, medium bomber, Twelfth Air Force. On a hot, still morning she took off from Tunisia to bomb the southern tip of Italy. An errant piece of flak tore a hole in a wing tank and, like a wounded bird, this is where she landed, not to return on this day, or any other day.

  9. #9
    keep moving forward... jcivic00's Avatar
    Join Date
    Jun 2003
    Location
    NRH
    My Bikes
    2009 Motobecane Fantom CX
    Posts
    400
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Quote Originally Posted by urban_assault View Post
    A new crank assembly maybe?

    Really? I had no idea, I was kinda hoping for a new derailleur...j/k. lol.

    What I was looking for was were they going to replace it with something comparable, or was i going to get a low grade replacement. I know that I have Altus right now, but what should I expect, Deore maybe? Or, should I not get my hopes up, and just go and buy a set myself.
    2009 Motobecane Fantom CX
    1987 Schwinn World Sport

    Many others, gone but not forgotten.

  10. #10
    53 miles per burrito urban_assault's Avatar
    Join Date
    Sep 2001
    Location
    Ft Worth, TX
    My Bikes
    Land Shark, Trek 1000, Iron Horse Rogue
    Posts
    1,486
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Quote Originally Posted by jcivic00 View Post
    Really? I had no idea, I was kinda hoping for a new derailleur...j/k. lol.

    What I was looking for was were they going to replace it with something comparable, or was i going to get a low grade replacement. I know that I have Altus right now, but what should I expect, Deore maybe? Or, should I not get my hopes up, and just go and buy a set myself.
    Have you asked your LBS about this yet?

  11. #11
    www.theheadbadge.com cudak888's Avatar
    Join Date
    Sep 2005
    Location
    Southern Florida
    My Bikes
    http://www.theheadbadge.com
    Posts
    22,730
    Mentioned
    1 Post(s)
    Tagged
    0 Thread(s)
    And, for that matter, is this recall still honored by Shimano after 11 years?

    -Kurt

  12. #12
    feros ferio John E's Avatar
    Join Date
    Jul 2000
    Location
    www.ci.encinitas.ca.us
    My Bikes
    1959 Capo; 1980 Peugeot PKN-10; 1981 Bianchi; 1988 Schwinn KOM-10;
    Posts
    15,065
    Mentioned
    8 Post(s)
    Tagged
    0 Thread(s)
    I urge anyone with one of the recalled cranks to get the thing replaced. Ten years ago, I snapped a Sugino crank at the pedal eye during an out-of-saddle climb, and I did not find the incident particularly entertaining.
    "Early to bed, early to rise. Work like hell, and advertise." -- George Stahlman
    Capo [dschaw'-poe]: 1959 Modell Campagnolo, S/N 40324; 1960 Sieger, S/N 42624
    Peugeot: 1970 UO-8, S/N 0010468
    Bianchi: 1981 Campione d'Italia, S/N 1.M9914
    Schwinn: 1988 Project KOM-10, S/N F804069

  13. #13
    Senior Member mrrabbit's Avatar
    Join Date
    Dec 2007
    Location
    San Jose, California
    My Bikes
    2001 Tommasini Sintesi w/ Campagnolo Daytona 10 Speed
    Posts
    3,186
    Mentioned
    1 Post(s)
    Tagged
    0 Thread(s)
    Quote Originally Posted by cudak888 View Post
    And, for that matter, is this recall still honored by Shimano after 11 years?

    -Kurt

    Did you read my post? Answered it already...


  14. #14
    www.theheadbadge.com cudak888's Avatar
    Join Date
    Sep 2005
    Location
    Southern Florida
    My Bikes
    http://www.theheadbadge.com
    Posts
    22,730
    Mentioned
    1 Post(s)
    Tagged
    0 Thread(s)
    Quote Originally Posted by mrrabbit View Post
    Did you read my post? Answered it already...

    Whoops

    Thanks!

    -Kurt

  15. #15
    www.theheadbadge.com cudak888's Avatar
    Join Date
    Sep 2005
    Location
    Southern Florida
    My Bikes
    http://www.theheadbadge.com
    Posts
    22,730
    Mentioned
    1 Post(s)
    Tagged
    0 Thread(s)
    Quote Originally Posted by mrrabbit View Post
    You get a newer cheaper and sucky looking crank, bottom bracket, and in some cases a front derailleur and chain. Kid you not - because they know that everything needs to match and be clean.
    Question - if the chain is worn to the point where replacement of the crankset would require replacement of the chain, wouldn't it justify replacement of the cassette just the same? Can't imagine a new chain not skipping on a well-worn cassette or freewheel.

    Take care,

    -Kurt

  16. #16
    Senior Member mrrabbit's Avatar
    Join Date
    Dec 2007
    Location
    San Jose, California
    My Bikes
    2001 Tommasini Sintesi w/ Campagnolo Daytona 10 Speed
    Posts
    3,186
    Mentioned
    1 Post(s)
    Tagged
    0 Thread(s)
    In most cases in the last year or so - handled two myself...saw shop handle a couple more...Shimano varied in what it sent out. Always a crankset and bottom bracket. Sometimes a front derailleur, sometimes a chain, sometimes a cassette even. - saw one instance with everything. Kinda weird...

    ...but no complaints from the customers...saw that they were coming out ahead despite el cheapo crankset and just went with the flow. If you think about it - it's almost a bike overhaul/rebuild...

    One customer actually suffered a injury - I encouraged him to send all his accident and medical reports to Shimano as Shimano is supposed to record incidences...as well as take in and replace cranksets.

    What really amazes me is how more than ten years later - they still show up. THIS WAS A HIGHLY PUBLICIZED RECALL! Each case in the last year - the customer was not even aware of the recall. One was the original owner of the bike...never knew...

    So keep an eye out folks...

    =8-)

  17. #17
    You gonna eat that? Doohickie's Avatar
    Join Date
    Sep 2008
    Location
    Fort Worth, Texas Church of Hopeful Uncertainty
    My Bikes
    1966 Raleigh DL-1 Tourist, 1973 Schwinn Varsity, 1983 Raleigh Marathon, 1994 Nishiki Sport XRS
    Posts
    13,994
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    I may have a bike affected by the recall; I need to check the numbers on the cranks. I was thinking of upgrading (i.e. getting a crankset with larger chainrings) anyway; I wonder if I could just get credit for the cranks toward a new (different) set? I'm not sure how old the bike is; I bought it in August but it still had the original price tags on it. I assumed it was late Nishiki production (2000-2001) but it could be earlier.
    I stop for people / whose right of way I honor / but not for no one.



    Originally Posted by bragi "However, it's never a good idea to overgeneralize."

  18. #18
    Everyday I Bring You More
    Join Date
    Oct 2008
    Location
    Your front porch
    My Bikes
    Too many
    Posts
    47
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Quote Originally Posted by Doohickie View Post
    I may have a bike affected by the recall; I need to check the numbers on the cranks. I was thinking of upgrading (i.e. getting a crankset with larger chainrings) anyway; I wonder if I could just get credit for the cranks toward a new (different) set? I'm not sure how old the bike is; I bought it in August but it still had the original price tags on it. I assumed it was late Nishiki production (2000-2001) but it could be earlier.
    So you resurrected a 6 month old thread about an 11 year old warrenty on the off chance that your 8 year old bike may have the offending cranks?

  19. #19
    www.theheadbadge.com cudak888's Avatar
    Join Date
    Sep 2005
    Location
    Southern Florida
    My Bikes
    http://www.theheadbadge.com
    Posts
    22,730
    Mentioned
    1 Post(s)
    Tagged
    0 Thread(s)
    Quote Originally Posted by The Paper Boy View Post
    So you resurrected a 6 month old thread about an 11 year old warrenty on the off chance that your 8 year old bike may have the offending cranks?
    Before being snarky, read posts #13 and #7.

    -Kurt

  20. #20
    You gonna eat that? Doohickie's Avatar
    Join Date
    Sep 2008
    Location
    Fort Worth, Texas Church of Hopeful Uncertainty
    My Bikes
    1966 Raleigh DL-1 Tourist, 1973 Schwinn Varsity, 1983 Raleigh Marathon, 1994 Nishiki Sport XRS
    Posts
    13,994
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Quote Originally Posted by The Paper Boy View Post
    So you resurrected a 6 month old thread about an 11 year old warrenty on the off chance that your 8 year old bike may have the offending cranks?
    You betcha. And apparently my bike is older than I thought because it has FC-CT90 cranks. I emailed my bike shop and will get with them tomorrow about replacing my cranks. And I'm glad I resurrected it; if I have bad cranks, there may still be others out there.

    EDIT: I finally found a guide for decoding serial numbers for Raleigh USA bicycles. Later Nishikis were built in the same plant in Kent Washington, so the numbering scheme is probably the same. Based on that, my bike was actually produced on December 16, 1994 which puts it right in the range of the problem cranks.
    Last edited by Doohickie; 12-16-08 at 10:49 PM.
    I stop for people / whose right of way I honor / but not for no one.



    Originally Posted by bragi "However, it's never a good idea to overgeneralize."

  21. #21
    Bike Junkie roccobike's Avatar
    Join Date
    Jun 2005
    Location
    South of Raleigh, North of New Hill, East of Harris Lake, NC
    My Bikes
    Giant OCR-C, Specialized Tarmac, Specialized Stumpjumper FSR, Stumpjumper Comp, 05 Rockhopper, 88 & 92Nishiki Ariel, 01 Bianchi Campione, 87 Centurion Ironman, 92 Paramount, 97 Lemond
    Posts
    8,981
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    A while back I picked up a 95 Trek 800 that had one of the recalled cranks. Shimano replaced the crank and, unlike other bike repairs, they paid for the installation cause the shop I went to did not charge me for the installation. They use a low end "Altus" crank. However it has alloy cranks, plain black chain wheels and a new BB. Considering how bad they want those old cranks replaced, I decided to go for it. Much cheaper than broken leg and less painful. As I recall, the shop had to return the old cranks to Shimano. They want to be sure they're destroyed. I did not get a new chain with the replacement. I had to pay for that.
    Roccobike BF Official Thread Terminator

  22. #22
    Hey guyz? Guyz? Wait up!! Siu Blue Wind's Avatar
    Join Date
    Apr 2005
    Posts
    10,489
    Mentioned
    1 Post(s)
    Tagged
    0 Thread(s)
    Good to know, Rocco. Thanks.
    Quote Originally Posted by Buddha
    We are what we think. All that we are arises with our thoughts. With our thoughts, we make the world.
    Quote Originally Posted by making View Post
    Please dont outsmart the censor. That is a very expensive censor and every time one of you guys outsmart it it makes someone at the home office feel bad. We dont wanna do that. So dont cleverly disguise bad words.

  23. #23
    You gonna eat that? Doohickie's Avatar
    Join Date
    Sep 2008
    Location
    Fort Worth, Texas Church of Hopeful Uncertainty
    My Bikes
    1966 Raleigh DL-1 Tourist, 1973 Schwinn Varsity, 1983 Raleigh Marathon, 1994 Nishiki Sport XRS
    Posts
    13,994
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    ....still waiting for my LBS to get their Shimano certification. It's a good thing I have several bikes to ride, because the one with the recalled cranks has been down for a month and a half now. I hope Shimano certifies them soon, though!
    I stop for people / whose right of way I honor / but not for no one.



    Originally Posted by bragi "However, it's never a good idea to overgeneralize."

  24. #24
    Pedal pusher... alicestrong's Avatar
    Join Date
    Oct 2006
    Location
    Los Angeles
    My Bikes
    I've got a bunch...
    Posts
    7,758
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Wow! Just checked my bikes and one of my Treks has the FC-MC12's...yikes!

  25. #25
    Senior Member Herbie53's Avatar
    Join Date
    Nov 2008
    Location
    Washington DC
    Posts
    5,965
    Mentioned
    21 Post(s)
    Tagged
    1 Thread(s)
    I did the replacement a month or two ago on our Trek 850s -- got scarred and wish I had not. The cranks they provide as replacements are absolute worthless crap.

    Huge Q Factor (visualize riding bareback on a Clydesdale), 170 arm length only, junk BB (creaky immediately).

    The MC12's may have had some failures, but after riding them since 1995, I doubt mine were any more likely to fail than any other old crank.

    I've since replaced with some fc443's from eBay that are a bit more palitable.

    Shimano corporate corksoakers.
    "Today me will live in the moment, unless it's unpleasant, then me will eat cookie." -Cookie Monster

Page 1 of 2 12 LastLast

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •