Cycling and bicycle discussion forums. 
   Click here to join our community Log in to access your Control Panel  


Go Back   > > >

User Tag List

Reply
 
Thread Tools Search this Thread
Old 08-17-07, 07:36 PM   #1
Bixid
Member
Thread Starter
 
Bixid's Avatar
 
Join Date: Jul 2007
Bikes:
Posts: 23
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Shimano crank recall

(Sorry, if a repost, did a search but didn't find it.)

http://www.cpsc.gov/cpscpub/prerel/prhtml97/97149.html
July 1, 1997 (301) 504-7052
Release # 97-149
Shimano Announce Recall of Bicycle Components

WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Shimano American Corp. of Irvine, Calif., is voluntarily recalling more than 1 million cranks installed on bicycles in North America. The crank is used to connect the pedal to the frame of the bike. If the crank breaks, the rider's leg can be injured by contact with the broken crank or the rider can lose control of the bike, fall and be injured.

Shimano has received more than 630 reports of cranks breaking in North America resulting in 22 injuries, including cuts and fractures.

The cranks have been installed on more than 200 models of bicycles manufactured since 1994 and sold under at least 49 brand names. Most bicycle manufacturers have sold bicycles that are involved in this recall. The cranks also may have been installed as an upgrade as part of the Altus, Acera and Alivio groups of components. The cranks are numbered FC-CT90, FC-M290 and FC-MC12. These numbers are located on the back or inner side of the right crank arm.

Consumers should check their bicycles' crank assemblies. If they are involved in this recall, consumers should stop using their bicycles immediately and call Shimano at 800-353-4719 to arrange for the free replacement and installation of a new crank assembly at a nearby authorized repair shop. Consumers can also arrange for the free replacement with their bicycle dealers.

List of 49 bicycle brands that may have installed Shimano cranks:
Alpinestar Iron Horse Norco Specialized
Balance Jamis Novara Schwinn
Bianchi Kona Oryx Scott
Caloi L.L. Bean Parkpre Signature
Cannondale Marin Pavan Softride
Cycle Pro Maxam Performance Terry Precision
Diamondback Mikado Peugeot Timberline
Dirt Research Mongoose Proflex Trek
Fisher Mtn. Tek Raleigh Univega
Fuji Motiv Research Dynamics Victoria Precision
GT Murray Roadmaster
Giant Nashbar Ross
Huffy Nishiki Royce Union

Other brands also may have installed Shimano cranks. Consumers should check their bicycles.
Bixid is offline   Reply With Quote
Old 08-21-07, 08:27 AM   #2
Feldman
Senior Member
 
Join Date: Feb 2002
Bikes:
Posts: 863
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Though ten years on, Shimano is still honoring this recall--they really, really want those cranks off the road. It may be fear of liability, but to this bike business lifer it's an example of a company that really does give several dozen damns about its customers.
Feldman is offline   Reply With Quote
Old 08-21-07, 09:31 AM   #3
kergin
Senior Member
 
kergin's Avatar
 
Join Date: Aug 2005
Location: Kitchener, ON
Bikes: 1994 Proctor Townsend Reynolds 753, TT S3 True North, Kona Major Jake, Kona Honky Tonk, Marinoni Puima, Cannondale BBU
Posts: 2,029
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Quote:
Originally Posted by Feldman View Post
Though ten years on, Shimano is still honoring this recall--they really, really want those cranks off the road. It may be fear of liability, but to this bike business lifer it's an example of a company that really does give several dozen damns about its customers.
I'll second this. Shimano Canada is located in my hometown of Peterborough, ON, and by all accounts, you can just take your broken/defective parts right to them for rectification on the spot. Pretty cool, if you ask me.
kergin is offline   Reply With Quote
Old 06-08-08, 08:07 PM   #4
jcivic00
keep moving forward...
 
jcivic00's Avatar
 
Join Date: Jun 2003
Location: NRH
Bikes: 2009 Motobecane Fantom CX
Posts: 403
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
what are they replacing the broken cranks with?
jcivic00 is offline   Reply With Quote
Old 06-08-08, 08:14 PM   #5
urban_assault
53 miles per burrito
 
urban_assault's Avatar
 
Join Date: Sep 2001
Location: Ft Worth, TX
Bikes: Land Shark, Trek 1000, Iron Horse Rogue, Novara Randonee
Posts: 1,487
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Quote:
Originally Posted by jcivic00 View Post
what are they replacing the broken cranks with?

"Consumers should check their bicycles' crank assemblies. If they are involved in this recall, consumers should stop using their bicycles immediately and call Shimano at 800-353-4719 to arrange for the free replacement and installation of a new crank assembly at a nearby authorized repair shop. Consumers can also arrange for the free replacement with their bicycle dealers."

A new crank assembly maybe?
urban_assault is offline   Reply With Quote
Old 06-08-08, 09:53 PM   #6
Bekologist
totally louche
 
Bekologist's Avatar
 
Join Date: Oct 2004
Location: A land that time forgot
Bikes: the ever shifting stable loaded with comfortable road bikes and city and winter bikes
Posts: 18,025
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
shimano's core mission statement embraces safety in its componetry.... I forget how it is phrased. but they value safety as part of their mission statement.

Part of the reason why shimano pedals, including DA pedals, are made of metal.
Bekologist is offline   Reply With Quote
Old 06-09-08, 12:45 AM   #7
mrrabbit 
Senior Member
 
mrrabbit's Avatar
 
Join Date: Dec 2007
Location: San Jose, California
Bikes: 2001 Tommasini Sintesi w/ Campagnolo Daytona 10 Speed
Posts: 3,190
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Because of the design changes and downgrading of the tech...

You get a newer cheaper and sucky looking crank, bottom bracket, and in some cases a front derailleur and chain. Kid you not - because they know that everything needs to match and be clean.

Have dealt with two of these in just the last 6 months.

Shimano has no further liability so long as they replace 'em when notified - and record the transaction. They've already paid a fine to the CPSC in lieu of liability so long as they honor the conditions agreed too. "Inc." has it's privileges.
mrrabbit is offline   Reply With Quote
Old 06-09-08, 07:19 AM   #8
dobber
Perineal Pressurized
 
dobber's Avatar
 
Join Date: Oct 2003
Location: In Ebritated
Bikes:
Posts: 6,557
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Quote:
Originally Posted by mrrabbit View Post
Because of the design changes and downgrading of the tech...

You get a newer cheaper and sucky looking crank, bottom bracket, and in some cases a front derailleur and chain. Kid you not - because they know that everything needs to match and be clean.

Have dealt with two of these in just the last 6 months.

Shimano has no further liability so long as they replace 'em when notified - and record the transaction. They've already paid a fine to the CPSC in lieu of liability so long as they honor the conditions agreed too. "Inc." has it's privileges.
What exactly are you attempting to say?
__________________
This is Africa, 1943. War spits out its violence overhead and the sandy graveyard swallows it up. Her name is King Nine, B-25, medium bomber, Twelfth Air Force. On a hot, still morning she took off from Tunisia to bomb the southern tip of Italy. An errant piece of flak tore a hole in a wing tank and, like a wounded bird, this is where she landed, not to return on this day, or any other day.
dobber is offline   Reply With Quote
Old 06-09-08, 04:03 PM   #9
jcivic00
keep moving forward...
 
jcivic00's Avatar
 
Join Date: Jun 2003
Location: NRH
Bikes: 2009 Motobecane Fantom CX
Posts: 403
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Quote:
Originally Posted by urban_assault View Post
A new crank assembly maybe?

Really? I had no idea, I was kinda hoping for a new derailleur...j/k. lol.

What I was looking for was were they going to replace it with something comparable, or was i going to get a low grade replacement. I know that I have Altus right now, but what should I expect, Deore maybe? Or, should I not get my hopes up, and just go and buy a set myself.
jcivic00 is offline   Reply With Quote
Old 06-09-08, 07:04 PM   #10
urban_assault
53 miles per burrito
 
urban_assault's Avatar
 
Join Date: Sep 2001
Location: Ft Worth, TX
Bikes: Land Shark, Trek 1000, Iron Horse Rogue, Novara Randonee
Posts: 1,487
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Quote:
Originally Posted by jcivic00 View Post
Really? I had no idea, I was kinda hoping for a new derailleur...j/k. lol.

What I was looking for was were they going to replace it with something comparable, or was i going to get a low grade replacement. I know that I have Altus right now, but what should I expect, Deore maybe? Or, should I not get my hopes up, and just go and buy a set myself.
Have you asked your LBS about this yet?
urban_assault is offline   Reply With Quote
Old 06-09-08, 07:29 PM   #11
cudak888 
www.theheadbadge.com
 
cudak888's Avatar
 
Join Date: Sep 2005
Location: Southern Florida
Bikes: http://www.theheadbadge.com
Posts: 22,744
Mentioned: 1 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
And, for that matter, is this recall still honored by Shimano after 11 years?

-Kurt
__________________
cudak888 is offline   Reply With Quote
Old 06-09-08, 07:35 PM   #12
John E
feros ferio
 
John E's Avatar
 
Join Date: Jul 2000
Location: www.ci.encinitas.ca.us
Bikes: 1959 Capo; 1980 Peugeot PKN-10; 1981 Bianchi; 1988 Schwinn KOM-10;
Posts: 17,044
Mentioned: 3 Post(s)
Tagged: 0 Thread(s)
Quoted: 62 Post(s)
I urge anyone with one of the recalled cranks to get the thing replaced. Ten years ago, I snapped a Sugino crank at the pedal eye during an out-of-saddle climb, and I did not find the incident particularly entertaining.
__________________
"Early to bed, early to rise. Work like hell, and advertise." -- George Stahlman
Capo [dschaw'-poe]: 1959 Modell Campagnolo, S/N 40324; 1960 Sieger, S/N 42624
Peugeot: 1970 UO-8, S/N 0010468
Bianchi: 1981 Campione d'Italia, S/N 1.M9914
Schwinn: 1988 Project KOM-10, S/N F804069
John E is offline   Reply With Quote
Old 06-09-08, 08:52 PM   #13
mrrabbit 
Senior Member
 
mrrabbit's Avatar
 
Join Date: Dec 2007
Location: San Jose, California
Bikes: 2001 Tommasini Sintesi w/ Campagnolo Daytona 10 Speed
Posts: 3,190
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Quote:
Originally Posted by cudak888 View Post
And, for that matter, is this recall still honored by Shimano after 11 years?

-Kurt

Did you read my post? Answered it already...

mrrabbit is offline   Reply With Quote
Old 06-09-08, 09:11 PM   #14
cudak888 
www.theheadbadge.com
 
cudak888's Avatar
 
Join Date: Sep 2005
Location: Southern Florida
Bikes: http://www.theheadbadge.com
Posts: 22,744
Mentioned: 1 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Quote:
Originally Posted by mrrabbit View Post
Did you read my post? Answered it already...

Whoops

Thanks!

-Kurt
__________________
cudak888 is offline   Reply With Quote
Old 06-09-08, 09:14 PM   #15
cudak888 
www.theheadbadge.com
 
cudak888's Avatar
 
Join Date: Sep 2005
Location: Southern Florida
Bikes: http://www.theheadbadge.com
Posts: 22,744
Mentioned: 1 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Quote:
Originally Posted by mrrabbit View Post
You get a newer cheaper and sucky looking crank, bottom bracket, and in some cases a front derailleur and chain. Kid you not - because they know that everything needs to match and be clean.
Question - if the chain is worn to the point where replacement of the crankset would require replacement of the chain, wouldn't it justify replacement of the cassette just the same? Can't imagine a new chain not skipping on a well-worn cassette or freewheel.

Take care,

-Kurt
__________________
cudak888 is offline   Reply With Quote
Old 06-10-08, 09:16 PM   #16
mrrabbit 
Senior Member
 
mrrabbit's Avatar
 
Join Date: Dec 2007
Location: San Jose, California
Bikes: 2001 Tommasini Sintesi w/ Campagnolo Daytona 10 Speed
Posts: 3,190
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
In most cases in the last year or so - handled two myself...saw shop handle a couple more...Shimano varied in what it sent out. Always a crankset and bottom bracket. Sometimes a front derailleur, sometimes a chain, sometimes a cassette even. - saw one instance with everything. Kinda weird...

...but no complaints from the customers...saw that they were coming out ahead despite el cheapo crankset and just went with the flow. If you think about it - it's almost a bike overhaul/rebuild...

One customer actually suffered a injury - I encouraged him to send all his accident and medical reports to Shimano as Shimano is supposed to record incidences...as well as take in and replace cranksets.

What really amazes me is how more than ten years later - they still show up. THIS WAS A HIGHLY PUBLICIZED RECALL! Each case in the last year - the customer was not even aware of the recall. One was the original owner of the bike...never knew...

So keep an eye out folks...

=8-)
mrrabbit is offline   Reply With Quote
Old 12-16-08, 11:32 AM   #17
Doohickie 
You gonna eat that?
 
Doohickie's Avatar
 
Join Date: Sep 2008
Location: Fort Worth, Texas Church of Hopeful Uncertainty
Bikes: 1966 Raleigh DL-1 Tourist, 1973 Schwinn Varsity, 1983 Raleigh Marathon, 1994 Nishiki Sport XRS
Posts: 14,360
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 13 Post(s)
I may have a bike affected by the recall; I need to check the numbers on the cranks. I was thinking of upgrading (i.e. getting a crankset with larger chainrings) anyway; I wonder if I could just get credit for the cranks toward a new (different) set? I'm not sure how old the bike is; I bought it in August but it still had the original price tags on it. I assumed it was late Nishiki production (2000-2001) but it could be earlier.
__________________
I stop for people / whose right of way I honor / but not for no one.



Originally Posted by bragi "However, it's never a good idea to overgeneralize."
Doohickie is offline   Reply With Quote
Old 12-16-08, 01:54 PM   #18
The Paper Boy
Everyday I Bring You More
 
Join Date: Oct 2008
Location: Your front porch
Bikes: Too many
Posts: 47
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Quote:
Originally Posted by Doohickie View Post
I may have a bike affected by the recall; I need to check the numbers on the cranks. I was thinking of upgrading (i.e. getting a crankset with larger chainrings) anyway; I wonder if I could just get credit for the cranks toward a new (different) set? I'm not sure how old the bike is; I bought it in August but it still had the original price tags on it. I assumed it was late Nishiki production (2000-2001) but it could be earlier.
So you resurrected a 6 month old thread about an 11 year old warrenty on the off chance that your 8 year old bike may have the offending cranks?
The Paper Boy is offline   Reply With Quote
Old 12-16-08, 03:04 PM   #19
cudak888 
www.theheadbadge.com
 
cudak888's Avatar
 
Join Date: Sep 2005
Location: Southern Florida
Bikes: http://www.theheadbadge.com
Posts: 22,744
Mentioned: 1 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Quote:
Originally Posted by The Paper Boy View Post
So you resurrected a 6 month old thread about an 11 year old warrenty on the off chance that your 8 year old bike may have the offending cranks?
Before being snarky, read posts #13 and #7.

-Kurt
__________________
cudak888 is offline   Reply With Quote
Old 12-16-08, 09:51 PM   #20
Doohickie 
You gonna eat that?
 
Doohickie's Avatar
 
Join Date: Sep 2008
Location: Fort Worth, Texas Church of Hopeful Uncertainty
Bikes: 1966 Raleigh DL-1 Tourist, 1973 Schwinn Varsity, 1983 Raleigh Marathon, 1994 Nishiki Sport XRS
Posts: 14,360
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 13 Post(s)
Quote:
Originally Posted by The Paper Boy View Post
So you resurrected a 6 month old thread about an 11 year old warrenty on the off chance that your 8 year old bike may have the offending cranks?
You betcha. And apparently my bike is older than I thought because it has FC-CT90 cranks. I emailed my bike shop and will get with them tomorrow about replacing my cranks. And I'm glad I resurrected it; if I have bad cranks, there may still be others out there.

EDIT: I finally found a guide for decoding serial numbers for Raleigh USA bicycles. Later Nishikis were built in the same plant in Kent Washington, so the numbering scheme is probably the same. Based on that, my bike was actually produced on December 16, 1994 which puts it right in the range of the problem cranks.
__________________
I stop for people / whose right of way I honor / but not for no one.



Originally Posted by bragi "However, it's never a good idea to overgeneralize."

Last edited by Doohickie; 12-16-08 at 11:49 PM.
Doohickie is offline   Reply With Quote
Old 01-28-09, 05:46 PM   #21
roccobike
Bike Junkie
 
roccobike's Avatar
 
Join Date: Jun 2005
Location: South of Raleigh, North of New Hill, East of Harris Lake, NC
Bikes: Specialized Tarmac, Speialized Roubaix, Giant OCR-C, Specialized Stumpjumper FSR, Stumpjumper Comp, 88 & 92Nishiki Ariel, 01 Bianchi Campione, 87 Centurion Ironman, 92 Paramount
Posts: 9,445
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 4 Post(s)
A while back I picked up a 95 Trek 800 that had one of the recalled cranks. Shimano replaced the crank and, unlike other bike repairs, they paid for the installation cause the shop I went to did not charge me for the installation. They use a low end "Altus" crank. However it has alloy cranks, plain black chain wheels and a new BB. Considering how bad they want those old cranks replaced, I decided to go for it. Much cheaper than broken leg and less painful. As I recall, the shop had to return the old cranks to Shimano. They want to be sure they're destroyed. I did not get a new chain with the replacement. I had to pay for that.
__________________
Roccobike BF Official Thread Terminator
roccobike is offline   Reply With Quote
Old 01-30-09, 10:36 AM   #22
Siu Blue Wind
Flowers for mom
 
Siu Blue Wind's Avatar
 
Join Date: Apr 2005
Bikes:
Posts: 10,949
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 58 Post(s)
Good to know, Rocco. Thanks.
__________________
Quote:
Originally Posted by Buddha
We are what we think. All that we are arises with our thoughts. With our thoughts, we make the world.
Quote:
Originally Posted by making View Post
Please dont outsmart the censor. That is a very expensive censor and every time one of you guys outsmart it it makes someone at the home office feel bad. We dont wanna do that. So dont cleverly disguise bad words.
Siu Blue Wind is offline   Reply With Quote
Old 01-31-09, 06:27 PM   #23
Doohickie 
You gonna eat that?
 
Doohickie's Avatar
 
Join Date: Sep 2008
Location: Fort Worth, Texas Church of Hopeful Uncertainty
Bikes: 1966 Raleigh DL-1 Tourist, 1973 Schwinn Varsity, 1983 Raleigh Marathon, 1994 Nishiki Sport XRS
Posts: 14,360
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 13 Post(s)
....still waiting for my LBS to get their Shimano certification. It's a good thing I have several bikes to ride, because the one with the recalled cranks has been down for a month and a half now. I hope Shimano certifies them soon, though!
__________________
I stop for people / whose right of way I honor / but not for no one.



Originally Posted by bragi "However, it's never a good idea to overgeneralize."
Doohickie is offline   Reply With Quote
Old 03-02-09, 03:55 PM   #24
alicestrong
Pedal pusher...
 
alicestrong's Avatar
 
Join Date: Oct 2006
Location: Los Angeles
Bikes: I've got a bunch...
Posts: 7,763
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Wow! Just checked my bikes and one of my Treks has the FC-MC12's...yikes!
alicestrong is offline   Reply With Quote
Old 03-02-09, 08:36 PM   #25
Herbie53
Senior Member
 
Herbie53's Avatar
 
Join Date: Nov 2008
Location: Texas
Bikes:
Posts: 7,137
Mentioned: 7 Post(s)
Tagged: 0 Thread(s)
Quoted: 87 Post(s)
I did the replacement a month or two ago on our Trek 850s -- got scarred and wish I had not. The cranks they provide as replacements are absolute worthless crap.

Huge Q Factor (visualize riding bareback on a Clydesdale), 170 arm length only, junk BB (creaky immediately).

The MC12's may have had some failures, but after riding them since 1995, I doubt mine were any more likely to fail than any other old crank.

I've since replaced with some fc443's from eBay that are a bit more palitable.

Shimano corporate corksoakers.
Herbie53 is offline   Reply With Quote
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off



All times are GMT -6. The time now is 07:43 AM.