Tern Recall now official in the USA
2014 Link/OCL Limited Voluntary Recall | Tern Folding Bike and Folding Bicycle Accessories | Worldwide
now its finally also official for the USA. Took a little longer for CPSC to get going, one reason might have been that there is NO broken frame in the USA.
In any way
Tern and the Tern USA Dealers want to make this as smooth as possible. I am working out a few details with Tern USA as we speak.
It looks like that there are a couple ways to do this.
Buy a complete new bike:
Link D8 $ 100
Link Node D 8 for $ 150
Verge P 9 for $ 300
after you get the bike Tern will pay the return freight for the old bike. ( I am sure you can keep bits and pieces of your old bike, like wheels, seatpost saddle etc etc )
bring the bike to your dealer and he will get a new frame, will transfer the parts, and you arer back on the road ...
Or for ThorUSA customers.... ship it back to me and get it done presto ... ( as I said Ia m working on details for shipping cost etc )
In the meantime there is the opportunity to get a loaner bike , but only in cases where it is absolutely necessary ..i.e. goin to work and habe no other means to get there
If you have a Link Uno, Link D 7i, Link D 8, Link P 7i, Link P 9 or a Link P 24h, please check your frame number ( under the bottom bracket )
AI1133-AI1137 or AI1151-AI1213
if your bike has one of those frame numbers, it MIGHT be affected by the recall, if not you are ok and you can ride your bike without problems.
so lets assume that your bike has a frame number in the above series of bikes produced before April 2012 than please fill in the form on the website In order to fill in the form you need to find the sticker on the seattube with the service tag number. Please write it down and fill out the form above. Again not all frame numbers are affected, Tern will respond rather quickly to the form and will let you know.