Pics will come soon, but for now I just wanted to say how happy I am with this purchase. After shopping around all my LBS's, the deal on the Fantom Cross Pro could not be touched. $995.00 for a cross bike with aluminum frame, carbon fork, and Ultegra 10 speed components. For this price locally I was looking at tiagra\sora components. I was hesitant to order from bikesdirect being it's online and all, but for my bad weather bike I figured I'd take the chance. I got the bike in less than a week from the time I ordered it. The bike came just as described and looks beautiful. I had a problem with the chain on the bike, apparently it was too small. This was according to my LBS. I tried getting it all set up myself, but due to the chain being to small I couldn't get it too shift properly. My LBS installed a new chain and it shifted like a champ. I contacted bikesdirect this morning, and they are going to send me a new chain. I'm out the money I had to pay at the LBS, but I'll have a new chain shortly that I can use when I need to replace the existing one. I was very happy to see how quickly they responded to my email as I was concerned when I ordered the bike how any problems that may arise would be handled.
I also have a 2007 Specialized Roubaix Pro. The Fantom Cross is going to be my foul weather bike. After riding it last night, I think I'll be riding this bike more often than I anticipated.
For those that are weary of buying from BikesDirect, I for one would definately buy from them again. Then again, most of the LBS in my area have really lousy customer service so I don't feel bad giving my business to someone online. I understand some people want to be loyal to their LBS, and I would feel differently if mine had better customer service.
The shop I took the bike into to get setup was very impressed with the bike. They could not believe what I paid for the bike. And they were more than happy to work on the bike and did not make me feel awkward at all taking the bike in to get setup after ordering online. I've read on these forums in the past that some people are really against this.
I'll post pics soon, but for now, just wanted to express my satisfaction with my latest purchase...