I ordered a frame/fork last month, they said would take four days. Called again after 4 days, he apologized and assured me a week, no more. After a week Nothing. A week later I get a call,..."it's all done", okay. I go up there (30 miles) on my lunch break and the frameset is still in the box, headset not installed, steerer tube not cut. I paid for the latter. Told me to come back Sunday, I called twice today and got a message "mailbox full". Shop not open tomorrow.
This sucks why? I already paid $850 and nothing at four weeks and originally I was told 4 days. I have missed the training clinic ($40) because of no bike and many-many group rides. I feel like my season could already be shot.
Would you cancel the order first thing Tuesday when they get in? Or grab the parts and take them to another shop and them finish the job?