My first post on the cyclocross forums. I've been riding cyclocross the past few months to keep me cycling through the winter, and I really love it. Belgium has a good network of mountain bike routes, some of which are also suitable for 'cross riding.
Now for the rant:
I took my old, secondhand cyclocross bike into my LBS recently because the chain
broke and needed replacing along with the cassette. It's got an oldish campagnolo
veloce rear derailleur, 9 speed.
I took it for a brief test ride later, and it was only then that I noticed that I couldn't
shift to the highest gear. The reason: the guy installed a 10 speed cassette for a 9 speed derailleur. I should've checked in the shop I suppose, but I was in a bit of a rush.
Is it ok to continue using this, or should I ask for my money back and a proper replacement? I assume it would take a while to track down a 9 speed cassette, since they're a bit obsolete. I also assume a 9 speed cassette isn't going to work too well, but is it really going to cause problems?
Although they did a satisfactory job on other work I've taken there, I don't like this
LBS much at all. The guy's wife works in the shop most of the time and doesn't seem to like or care about bikes or cyclists. I'd have appreciated a proper explanation of what they'd done, at least. I'm generally getting a bit sick of poor customer service in bike shops; I live in Belgium, and with a couple of exceptions, LBS's have been rude, unhelpful and rather too willing to sell stuff without explaining it properly.
Many thanks for reading this, and for any comments you may have.