Are my expectations for a replacement part unrealistic?
I recently purchased a bike trailer/stroller combo for my 1 1/2 year old. On the first test ride (2 miles), the flag came off of the flag pole. I feel that there are 2 ways this could've happened. The first being an engineering flaw where it's not engineered properly to stay on, and the second is that it was manufactured incorrectly and didn't stay on because of that.
The company said they'd replace the flag for free, but charge me $10 shipping (for something that can fold up and fit inside of an envelope). I feel this is a bit ridiculous. Am I out of line? Should I return the whole thing to the retailer and find a different manufacturer who will stand behind their product?