RANS has always tried to do right for there customers. I have sold a few of there bikes at the shop. The bigest proplem I've had was late shipping. Had a customer that wanted a Wave, some how they overlooked my order and had shipped out all of the bikes they had. My customer was very upset, she had paid for the bike ahead of time. Rans called around to find an unsold Wave at other dealers, but none could be found. So they sent a Tailwind for the price of the Wave. Needless to say my customer was very happy.
RANS repainted my Screamer, some of the paint was flaking off. I use the bike as a demo from time to time at the shop. So I wanted it to look good. Total cost to me was $24 for freight.
"When the spirits are low, when the day appears dark, when work becomes monotonous, when hope hardly seems worth having, just mount a bicycle and go out for a spin down the road, without thought on anything but the ride you are taking." - Arthur Conan Doyle