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  1. #1
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    "Performer" brand "Tandem Family"

    I am trying to buy a "Performer" brand "Tandem Family" but the site has no way to do it and the way that was suggested in their reply to my email asking how, is too risky. I can't find anyone who sells them in the U.S. Can anyone who has bought one of these please tell me how to do it, safely. Thanks very much.

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    Just bought one. Paid by Paypal. Bike arrived in 4 days. Christine Cheng was very responsive to email enquiries and will help with assembly questions.

  3. #3
    Car free since 1995 pm124's Avatar
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    No risk in buying through them with Paypal. But you could also buy through the US distributor.

  4. #4
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    Buying through a US distributor was my first preference but I was unable to. One distributor, who replied to my email fairly promptly, explained that he wouldn't deal with the Tandem because of shipping costs. Of the other two dealers I could find, one never responded to emails, and the other had no contact information on the company's website.

    I received amazingly prompt and efficient service from Performer in Taiwan although like others I was initially reluctant to send that sum of money overseas.

  5. #5
    Senior Member bobbycorno's Avatar
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    So, how much was shipping, import duty, etc? The Performer High Racer has really caught my eye, but nobody's importing them that I can see.

    SP
    Bend, OR

  6. #6
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    Check ActionBent (www.actionbent.com) and Recumbent USA (www.recumbentusa.com). They carry many models of the TWBents and Performance bikes and trikes.

    Dave

  7. #7
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    Quoted price included door to door shipping (by TNT express & locally delivered by UPS).
    No duty charged (fortunately). Performance quotes 5 days delivery (if your bike is ready - only takes a few days if your color is not in stock). Mine was delivered in 4 days.

    If you are not looking for a tandem there should be no problem buying through a US retailer however.

  8. #8
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    Quote Originally Posted by bobbycorno View Post
    So, how much was shipping, import duty, etc? The Performer High Racer has really caught my eye, but nobody's importing them that I can see.
    I've heard through the grapevine that Actionbent may be distributing this new highracer. It was mentioned in another thread about the Performer FWD lowracer. New bikes normally appear in Spring, but I'm wondering if the poor economy will cause a delay...

  9. #9
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    I ordered my Trike-X yesterday (March 1), Christine said 5 days for painting and assembly (they're even going to personalize mine by putting my name on the frame!), and 5 days for shipping to my door by TNT. It'll be interesting to see how long it actually takes.

    Cyclebiker, did yours show up in good condition? My main concern is damage in shipping, altho Christine assured me that they'd make anything right if there was damage.

    Dave

  10. #10
    rhm
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    Quote Originally Posted by CycleBiker View Post
    Just bought one. Paid by Paypal. Bike arrived in 4 days. Christine Cheng was very responsive to email enquiries and will help with assembly questions.
    How is it? Are you willing to tell us what you paid? I was seriously thinking about a Performer Family Tandem when I got my lucky hands on a 1984 Counterpoint Opus II.

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    Quote Originally Posted by magna99 View Post
    I ordered my Trike-X yesterday (March 1), Christine said 5 days for painting and assembly (they're even going to personalize mine by putting my name on the frame!), and 5 days for shipping to my door by TNT. It'll be interesting to see how long it actually takes.

    Cyclebiker, did yours show up in good condition? My main concern is damage in shipping, altho Christine assured me that they'd make anything right if there was damage.

    Dave
    The bike and parts were very well packaged by Performer but some idiot has seriously bashed the box down damaging the 53 tooth big ring in spite of it being wrapped in two layers of thick cardboard. Christine was ready to send me a new ring but I had a couple of new ones lying around. I did need to adjust the steering headset, Christine even offered to send me a new one of those if I thought there was something wrong with it, and she emailed a breakdown pic of the headset parts (it was just a standard headset inverted) so adjustment was easy once I knew the type of headset.

    Apart from the chainring damage the bike was in very good condition with an excellent paint job which also seems to be quite a tough paint also.

  12. #12
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    Quote Originally Posted by rhm View Post
    How is it? Are you willing to tell us what you paid? I was seriously thinking about a Performer Family Tandem when I got my lucky hands on a 1984 Counterpoint Opus II.
    Delivered price was $1565. We rode it yesterday though not very far. I made a freewheel for the stoker in front and so we had not ridden since I got it while I worked on that. Yesterdays trial revealed that I need a better chain tensioner (this because of my freewheel - the way the bike comes you can adjust the tension with the front boom but the pedals are coupled like on a conventional tandem which I didn't want). I can still tension the front chain with the boom but the chain from my freewheel on the frame under the seat going down to the captain idler needs a good tensioner.

  13. #13
    rhm
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    Quote Originally Posted by CycleBiker View Post
    Delivered price was $1565. We rode it yesterday though not very far. I made a freewheel for the stoker in front and so we had not ridden since I got it while I worked on that. Yesterdays trial revealed that I need a better chain tensioner (this because of my freewheel - the way the bike comes you can adjust the tension with the front boom but the pedals are coupled like on a conventional tandem which I didn't want). I can still tension the front chain with the boom but the chain from my freewheel on the frame under the seat going down to the captain idler needs a good tensioner.
    Pretty good price!

    Tell me more about how you did the stoker's freewheel; did that involve a whole new crank or something? You may be able to get the right tension just by switching to a slightly larger chain ring --one more tooth would make the chain 1/2" tighter. It'll throw the timing off a little, but on the semi-recumbent that doesn't matter! The Opus II has a 5-speed freewheel for the stoker; the freewheel is on a hub that can move forward or backward like in dropouts. So the stoker has his/her own derailleur and bar end shifter attached to the front of the seat. The independent shifting turns out to be very useful, judging by how often my wife shifts.

  14. #14
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    Cheap

    When you consider the Hase Pino is around $5000 plus shipping, that is a great price. I almost bought one last year but didn't know if I could handle the upright position in back. If it was a little more like a crank forward in the back I would be all over it.

  15. #15
    Ride more, eat less cat0020's Avatar
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    Actually, the riding position of the "captain" rear rider does have an unusually forward location for the bottom bracket in reference to the saddle, not as forward as a "crank forward" bike, but certainly mroe forward than a regular upright bike.

    How much does a Bilenky Opus II weigh with that independent pedaling setup?
    Master your environment, and you will survive just fine.
    Chances favor the prepared mind.

  16. #16
    rhm
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    Quote Originally Posted by cat0020 View Post
    How much does a Bilenky Opus II weigh with that independent pedaling setup?
    I haven't weighed mine! It's not light, I can promise you that; I'll guess it's a little over 50 lbs.

    Oh, minor correction:
    The Opus II was made by Counterpoint Conveyance; Bilenky's bike is called a Viewpoint; Angletech's version is the Harmony.

  17. #17
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    Frameset

    I was just in contact with Christine and I can get the frameset for the tandem for $840 shipped to my door.

  18. #18
    Ride more, eat less cat0020's Avatar
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    Quote Originally Posted by rhm View Post
    I haven't weighed mine! It's not light, I can promise you that; I'll guess it's a little over 50 lbs.
    That's quite a bit of extra weight just for independent pedaling action, between my stoker and I, I do more coasting at the back than she does.

    The Tandem Family I have weighs about 38 lb. with (4) LOOK MTB pedals, those pedals are about a pound each.

    Master your environment, and you will survive just fine.
    Chances favor the prepared mind.

  19. #19
    rhm
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    Quote Originally Posted by BKXray View Post
    I was just in contact with Christine and I can get the frameset for the tandem for $840 shipped to my door.
    Way to go! Make sure you get any proprietary parts, such as the handlebar, stoker's seat, etc.

    Quote Originally Posted by cat0020 View Post
    That's quite a bit of extra weight just for independent pedaling action, between my stoker and I, I do more coasting at the back than she does.

    The Tandem Family I have weighs about 38 lb. with (4) LOOK MTB pedals, those pedals are about a pound each.
    38 lbs, that's excellent! The Opus weighs more because it's a very different bike, and overbuilt in many ways. It has a conventional handlebar, for example, which is entirely behind the stoker's seat, whereas the Hase/Performer design has this clever handlebar that puts the captain's hands out to the sides of the stoker's head; this allows them to shorten --and lighten-- the bike quite a bit. The independent pedaling mechanism --an extra hub, a 5-sp freewheel, a derailleur and shifter-- adds a couple pounds but hardly makes up the difference.

  20. #20
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    Freewheel

    What kind of setup have you guys used to get independent pedaling / coasting? If I get one of these it I will be using it with my 8 year old.

    As far as the frameset goes this is what I was told:

    Family frameset :
    frame + front boom
    front fork + headset
    FRP seat 1pcs
    handlebar *2
    seatpost *1
    Total : USD690.-
    air freight : USD150.-

    Best Regards
    Christine/Performer

    She also said in a previous email that I could get it any color I wanted and even have my name painted on it. Sounds pretty reasonable and I have many of the parts needed to complete it.

  21. #21
    Ride more, eat less cat0020's Avatar
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    Don't forget the steering linkage between the captn's handlebar and the fork.
    Master your environment, and you will survive just fine.
    Chances favor the prepared mind.

  22. #22
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    Included

    Quote Originally Posted by cat0020 View Post
    Don't forget the steering linkage between the captn's handlebar and the fork.
    I emailed her and the linkage was included as well.

  23. #23
    Ride more, eat less cat0020's Avatar
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    So are you getting the frameset from Performer Recumbent, Christine?
    Master your environment, and you will survive just fine.
    Chances favor the prepared mind.

  24. #24
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    Christine at Performer is very good to deal with....I sent my PayPal payment for my Trixe-X in Sunburst Orange on a Sunday evening, she answered me almost immediately (near as I can figure, she must live in their office, seems like no matter what time of day or night I sent emails, she answered within an hour at most!), and asked me if I wanted my name painted on the trike (sure!). It shipped the following Monday morning (Taiwan time) and was in my driveway Wednesday morning! To make matters better, I emailed haer a couple days later and asked if I could buy a small bottle of touch-up paint, she told me that she'd send it right out, and 3 days later it was delivered! I can't hardly get that kind of delivery speed even in-state! And no charge!

    My Trike-X is a great machine, and in many ways I like it better than my Ice T. Quality of workmanship is excellent, most components are better than my T came with, I like the direct steering, and it turns much tighter than the T. And I think it's a little faster than my T. It's a fun ride.

    Dave

  25. #25
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    what's the performer website with this amazing Christine, by the way?

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