Jenson USA Shipped Tubes Loose in a Plastic Shipping Bag
#1
Freddin' it
Thread Starter
Join Date: Jul 2008
Location: Wichita
Posts: 807
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 11 Post(s)
Likes: 0
Liked 1 Time
in
1 Post
Jenson USA Shipped Tubes Loose in a Plastic Shipping Bag
I order four Q-Tubes and two Gatorskins from Jenson USA. This time, instead of Q-Tubes, packed in individual boxes as shown on their website, I received Kendas that were loosely tied around the two tires. This was all placed in a plastic shipping bag that arrived with a cut in it. Where are my boxes?! Is this the new normal?
#2
Senior Member
Join Date: Nov 2014
Location: Eugene, Oregon, USA
Posts: 27,600
Mentioned: 217 Post(s)
Tagged: 0 Thread(s)
Quoted: 18320 Post(s)
Liked 4,489 Times
in
3,338 Posts
I don't think I've ever gotten tubes that were without a box. But, the boxes are one of the first things to get discarded. I prefer shrink-wrapped tubes (usually inside of boxes).
Some of the mailorder companies purchase products with bulk packaging, so I've gotten bulk packaged chains, for example.
Some of the mailorder companies purchase products with bulk packaging, so I've gotten bulk packaged chains, for example.
#3
Senior Member
Join Date: May 2013
Posts: 367
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 57 Post(s)
Likes: 0
Liked 0 Times
in
0 Posts
Sounds like OEM tubes. Doesn't excuse poor packaging though.
For instance if I order GP4000s2 tires from Merlin, Wiggle, etc. for $35/tire, I expect them to not have retail packaging. Same goes with their OEM groupset components. You can usually tell based on the price if the item is OEM or retail packaging.
For instance if I order GP4000s2 tires from Merlin, Wiggle, etc. for $35/tire, I expect them to not have retail packaging. Same goes with their OEM groupset components. You can usually tell based on the price if the item is OEM or retail packaging.
#4
Freddin' it
Thread Starter
Join Date: Jul 2008
Location: Wichita
Posts: 807
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 11 Post(s)
Likes: 0
Liked 1 Time
in
1 Post
All my tubes have always come in boxes. Heck, until this order, all my tires have come in boxes, too, from every vendor. Can anyone on the forum confirm similar packing recently from Jenson (tires in plastic bags and/or tubes loosely packed without boxes)?
#5
Senior Member
I've bought tubes, panasonic and maxxis, before that came in a bag and not a box. I prefer the box because I can just toss that in my bag and it takes up less space.
#6
Senior Member
Join Date: Feb 2006
Location: Sin City, Nevada
Posts: 2,879
Bikes: Catrike 700, Greenspeed GTO trike, , Linear LWB recumbent, Haluzak Horizon SWB recumbent, Balance 450 MTB, Cannondale SM800 Beast of the East
Mentioned: 19 Post(s)
Tagged: 0 Thread(s)
Quoted: 521 Post(s)
Likes: 0
Liked 227 Times
in
179 Posts
You can buy Q-tubes sold in boxes of 50 so so maybe Jensen ran out of the individual boxes of tubes and pulled two from a bulk box. 700 x 18-23mm 32mm PVbox/50 bulk tubes
#8
that bike nut
Join Date: Jul 2007
Location: Chicago north
Posts: 939
Bikes: 2010 Motobecane Immortal Force 90' Trek 1400; 90' Trek 850; 06' Trek 520; 01 Iron Horse Victory
Mentioned: 1 Post(s)
Tagged: 0 Thread(s)
Quoted: 25 Post(s)
Likes: 0
Liked 3 Times
in
2 Posts
I've ordered Vittoria Rubino Pro tires from Leftlane Sports and they came in a ziplock bag. I couldn't care less. The tires were fine.
#11
Advocatus Diaboli
Join Date: Feb 2015
Location: Wherever I am
Posts: 8,613
Bikes: Merlin Cyrene, Nashbar steel CX
Mentioned: 14 Post(s)
Tagged: 1 Thread(s)
Quoted: 4717 Post(s)
Liked 1,526 Times
in
997 Posts
Tubes should go in ziploc, tightly rolled and rubber banded. I sprinkle talcum powder in the ziploc prior to sealing.
#12
Senior Member
Join Date: Feb 2013
Location: Phoenix, AZ
Posts: 8,088
Mentioned: 10 Post(s)
Tagged: 0 Thread(s)
Quoted: 686 Post(s)
Likes: 0
Liked 5 Times
in
5 Posts
I order four Q-Tubes and two Gatorskins from Jenson USA. This time, instead of Q-Tubes, packed in individual boxes as shown on their website, I received Kendas that were loosely tied around the two tires. This was all placed in a plastic shipping bag that arrived with a cut in it. Where are my boxes?! Is this the new normal?
#13
Senior Member
Join Date: Jan 2010
Location: Walnut Creek, CA
Posts: 2,667
Bikes: 2023 Canyon Aeoroad CF SL, 2015 Trek Emonda SLR, 2002 Litespeed Classic, 2005 Bianchi Pista, Some BikesDirect MTB I never ride.
Mentioned: 10 Post(s)
Tagged: 0 Thread(s)
Quoted: 647 Post(s)
Liked 135 Times
in
88 Posts
Well first of all, the OP didn't get the tubes he ordered, so right off the bat that's a screw up. Also, if I was buying a bunch of tubes to stock up, I'd be pissed off too if they were just rubber banded and not in an individual box, especially if the product that's shown is in a box. I guess the simple answer is it should say if you will be getting something different than what is shown, or that if they will not come in retail packaging. Especially if you want to resell something at some point. You may want or need the packaging if you want to sell something as "new in box".
#15
Senior Member
Join Date: Nov 2015
Posts: 8,922
Mentioned: 20 Post(s)
Tagged: 0 Thread(s)
Quoted: 4717 Post(s)
Liked 1,882 Times
in
998 Posts
Well first of all, the OP didn't get the tubes he ordered, so right off the bat that's a screw up. Also, if I was buying a bunch of tubes to stock up, I'd be pissed off too if they were just rubber banded and not in an individual box, especially if the product that's shown is in a box. I guess the simple answer is it should say if you will be getting something different than what is shown, or that if they will not come in retail packaging. Especially if you want to resell something at some point. You may want or need the packaging if you want to sell something as "new in box".
#16
Senior Member
I've always received exactly what I've ordered from Jenson. I've ordered stuff without boxes before at a substantial discounts that come without factory packaging in bags but has always been in the item description before I purchase. Says something like item does not include packaging or has been taken off a new bike, something to that effect. If you received the wrong stuff, just call them up and I'm sure they'll straighten it out. They were probably just getting rid of some dated bulk tubes they had laying around?
#17
Senior Member
#20
Senior Member
Join Date: Jun 2014
Location: Ontario, Canada
Posts: 4,655
Bikes: iele Latina, Miele Suprema, Miele Uno LS, Miele Miele Beta, MMTB, Bianchi Model Unknown, Fiori Venezia, Fiori Napoli, VeloSport Adamas AX
Mentioned: 16 Post(s)
Tagged: 0 Thread(s)
Quoted: 1324 Post(s)
Liked 927 Times
in
640 Posts
Mountain Equipment Co-op aka MEC sells tubes in shrink wrap. I no longer buy tubes there because the lasst time i did I bought 3 tubes and 2 were damaged. There's very little protection with the shrink wrap and the shrink wrap can be a bear to get off without damaging the tube.
Cheers
Cheers
#24
Freddin' it
Thread Starter
Join Date: Jul 2008
Location: Wichita
Posts: 807
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 11 Post(s)
Likes: 0
Liked 1 Time
in
1 Post
Compounding the fact that the tubes were shipped loose, though shown in a box, and were the wrong brand, they also were shipped in a thin plastic pouch sized for the two tires. The tubes were just dangling around the tires. So here's this thin plastic pouch as the only defense between the tubes and UPS handling. That pouch arrived with a nice gash, too. So now I hope the tubes are still intact when I need them. If I inflate them now to check, they'll never fit in my bike bag later.
I mainly wondered if this was the new normal for Jenson, as all my prior tube orders came boxed as show.
I mainly wondered if this was the new normal for Jenson, as all my prior tube orders came boxed as show.