e2py

Let me begin by thanking all of you who have voiced your opinions here so that others may learn from you.

I am a long time runner who recently decided to look into buying a road bike. My only previous biking has been from an old hybrid that I would take for 10-20 milers. I have spent much time researching and reading, both here and other places on the web. I learned a lot from your posts, especially about the role of the LBS.

I finally decided on 4 bikes that interested me and went to three of the LBS in the Albany NY area. I walked in, clipboard in hand, and explained exactly what I thought I wanted in a road bike, what I planned on doing with it, and what make/model I was especially interested in. I like to get right to the point and not waste my or their time. Each LBS only carried one of the four brands that I was interested in.

I think all three appreciated a prepared customer, and it showed. They all gave 100% in their presentation, some going as far as to admit that the brand that the other LBS carried was "better" than theirs. The level of honesty and professionalism I found was a pleasant surprise. Two of the three LBS people were the owners.

I am now firmly convinced of the advantages of patronizing a local LBS and have no doubt that whoever I purchase from I will get outstanding service and support, which is well worth any extra $ it may cost initially. I know that many of you harp on this subject a lot, so just let it be known that it isn't falling on deaf ears. Thanks.

timwat

Hey, I'm a firm believer in supporting a quality LBS too (accent on the word "quality").

Now, you ought to go talk to this person in Dallas....

https://www.bikeforums.net/road-cycling/133724-taking-fun-out-buying-new-bike-long.html

R900

Bikes ride so different, from mfg, frame type, size, etc... A LBS is about the only way to ride different bikes and find what fits you best. All the research in the world won't make up for some saddle time.

John

TheDTrain

Whoo.
LBSs!

lisitsa

When they've see you've got some research, they're more hesitant in making sweeping generalisation which are sometimes correct but might backfire with a customer who is more knowledgeable, so they stick to the facts.

Waldo

Unlike you, who doesn't seem to mind making a sweeping generalization in this instance.

islenska

just out of curiosity, which shops did you go to? i have spent some time in the albany area and will be going back there soon and would like to pick a few things up.