bontrager crank woes
11-09-05, 11:23 PM
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my Lemond came with a Racelite crank and within a month or less the chrome started to peel.
now at 9 months the thing looks like hell.
anyone else have a problem with this?
now at 9 months the thing looks like hell.
anyone else have a problem with this?
11-09-05, 11:28 PM
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I have that same crank. I will let you know how it goes. Is yours the darker colored silver one?
11-09-05, 11:37 PM
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i will take a pic in a bit.
i would not describe it as dark... it has a red badge with the trademark and has some acid etched letters that seemed to be the first areas to deteriorate.
i would not describe it as dark... it has a red badge with the trademark and has some acid etched letters that seemed to be the first areas to deteriorate.
11-10-05, 12:12 AM
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My wife has those and if it happens to her we'll hunt this thread down to let you know how the warrantee issue worked out. But you really ought to beat us to it.
11-11-05, 01:43 AM
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I have an '05 trek 2100 with bontrager cranks... got the bike in Fall of '04 had peeling cranks by spring and replaced in early spring... now its done it again and waiting for LBS to get replacements again to replace.
My LBS said mine was the first they saw... thought it was just me...
My LBS said mine was the first they saw... thought it was just me...
11-11-05, 03:51 AM
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I think there was a thread about this very thing some months back. It does appear to be a common problem. Which LeMond did you buy? My Tourmalet (2004) came with Shimano 105 cranks. I hope you find the solution to your problem.
Cheers,
Brian.
Cheers,
Brian.
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A good teacher protects his pupils from his own influence.
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11-11-05, 10:35 AM
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My 2100 came with Race Lite cranks. I bought it in July. I have noticed that the finish has started to discolor. I suspect that they may be starting to peel. We'll see.
John
John
11-11-05, 12:51 PM
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I posted about this issue last October. The plating flakes off in small sharp shards(?). I don't find much comfort in using it.
Don't expect much help from Bontrager.
https://www.bikeforums.net/showthread...stomer+service
Don't expect much help from Bontrager.
https://www.bikeforums.net/showthread...stomer+service
11-11-05, 01:03 PM
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Originally Posted by squeegy200
I posted about this issue last October. The plating flakes off in small sharp shards(?). I don't find much comfort in using it.
Don't expect much help from Bontrager.
https://www.bikeforums.net/showthread...stomer+service
Don't expect much help from Bontrager.
https://www.bikeforums.net/showthread...stomer+service
is your friend's bike registered with Trek?
11-11-05, 01:04 PM
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Originally Posted by baj32161
I think there was a thread about this very thing some months back. It does appear to be a common problem. Which LeMond did you buy? My Tourmalet (2004) came with Shimano 105 cranks. I hope you find the solution to your problem.
Cheers,
Brian.
Cheers,
Brian.
11-11-05, 01:09 PM
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I have a 04 with Ultegra cranks,
Thats odd, I would talk to Lemond or whoever falls under the warranty of the cranks, maybe even the LBS
Good luck and let us know how it goes!!
Thats odd, I would talk to Lemond or whoever falls under the warranty of the cranks, maybe even the LBS
Good luck and let us know how it goes!!
11-11-05, 01:44 PM
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Originally Posted by podman
i think i am gonna try to shake some response out of them.. by what means did you, or your friend, use to contact them in the past?
is your friend's bike registered with Trek?
is your friend's bike registered with Trek?
11-11-05, 01:51 PM
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Originally Posted by ovoleg
I have a 04 with Ultegra cranks,
Thats odd, I would talk to Lemond or whoever falls under the warranty of the cranks, maybe even the LBS
Good luck and let us know how it goes!!
Thats odd, I would talk to Lemond or whoever falls under the warranty of the cranks, maybe even the LBS
Good luck and let us know how it goes!!
My friend forwarded the email discussion thread to me. I've read it. It seems the rep avoided dealing with it. Finally telling him a replacement crankset was on its way to the local bike shop where he made his original purchase. No one at the bike shop knew of any arrangements for RMA and no crankset ever arrived.
My friend's frustration is with the local bike shop and with Bontrager. Neither seems to want to provide any assistance.
