Urgent: Do Not Upgrade Garmin Training Center To 3.1.4 Or Above
02-09-07, 02:06 PM
#1
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Urgent: Do Not Upgrade Garmin Training Center To 3.1.4 Or Above
All:
DO NOT UPGRADE YOUR GARMIN TRAINING CENTER TO VERSION 3.1.4 OR ABOVE.
I recently changed computers and copied my riding history file to the new PC. I also downloaded and installed the new version of Garmin Training Center which is 3.2.1. Everything worked great, and all data came through.
After riding a few times and uploading ride data to the computer, I noticed that all new ride information was there, but previous graphical information (a map of the route, plus graphs of heartrate, speed, cadence, etc.) had disappeared. I called Garmin tech support this morning and was floored when they told me this:
Yes, there is a known problem with users who have upgraded to Training Center version 3.1.4 or above, in that ALL PREVIOUS MAP AND GRAPHICAL INFORMATION IS LOST. No patch exists to correct the problem, and they do not know if restoring previous versions of Training Center will work. They suggested that I view ride information using MotionBased, but that service either 1) Stores data only on the most recent rides; or 2) Requires a fee-based subscription.
In my case, I have the older version of Training Center on my old computer, but I haven’t yet looked into taking all ride history on the new computer and moving it back, and I don’t have time to go down that road with Garmin tech support right now.
No warning appears on the Garmin Edge 305 page, nor on their "Updates & Downloads" page.
I was told that complaints should be sent to: cartography@garmin.com
DO NOT UPGRADE YOUR GARMIN TRAINING CENTER TO VERSION 3.1.4 OR ABOVE.
I recently changed computers and copied my riding history file to the new PC. I also downloaded and installed the new version of Garmin Training Center which is 3.2.1. Everything worked great, and all data came through.
After riding a few times and uploading ride data to the computer, I noticed that all new ride information was there, but previous graphical information (a map of the route, plus graphs of heartrate, speed, cadence, etc.) had disappeared. I called Garmin tech support this morning and was floored when they told me this:
Yes, there is a known problem with users who have upgraded to Training Center version 3.1.4 or above, in that ALL PREVIOUS MAP AND GRAPHICAL INFORMATION IS LOST. No patch exists to correct the problem, and they do not know if restoring previous versions of Training Center will work. They suggested that I view ride information using MotionBased, but that service either 1) Stores data only on the most recent rides; or 2) Requires a fee-based subscription.
In my case, I have the older version of Training Center on my old computer, but I haven’t yet looked into taking all ride history on the new computer and moving it back, and I don’t have time to go down that road with Garmin tech support right now.
No warning appears on the Garmin Edge 305 page, nor on their "Updates & Downloads" page.
I was told that complaints should be sent to: cartography@garmin.com
02-09-07, 02:09 PM
#2
You got Madoned!
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That sucks. Sorry.
I just use Motion Based, anyway. If you create a second account, you can log in to it and search for rides under your other username and see all of your history that way. I know it's round-about, but it works.
I just use Motion Based, anyway. If you create a second account, you can log in to it and search for rides under your other username and see all of your history that way. I know it's round-about, but it works.
02-09-07, 04:02 PM
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You cant move it back.
There was posts about this a couple of weeks ago.
There was posts about this a couple of weeks ago.
02-09-07, 04:14 PM
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I use 3.1.4 with no problems........hmmmmm!
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Ego Campana Inflectum of Circuitous
Ego Campana Inflectum of Circuitous
02-09-07, 04:17 PM
#5
Ride it like you stole it
Originally Posted by msheron
I use 3.1.4 with no problems........hmmmmm!
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02-09-07, 04:29 PM
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Okay....the OP stated to not upgrade to 3.1.4 or above.........sounds like they meant to include 3.1.4 as well.
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Ego Campana Inflectum of Circuitous
Ego Campana Inflectum of Circuitous
02-09-07, 04:35 PM
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Not obese just overweight
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What's a hard reset?
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Joe
Veho difficilis, ago facilis
Joe
Veho difficilis, ago facilis
02-09-07, 06:52 PM
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Originally Posted by ratebeer
What's a hard reset?
Toss it out of a second story window onto the concrete or run over it with your car.
Seriously, POWER, MODE and RESET all at once.
02-09-07, 09:38 PM
#9
Ride it like you stole it
A new version of TC is now available. 3.2.2 is now up on Garmin's site.
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The Reloutionaries @ Shapeways
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02-09-07, 10:27 PM
#10
Senior Member
Originally Posted by WheresWaldo
A new version of TC is now available. 3.2.2 is now up on Garmin's site.
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Kona Jake the Snake
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02-10-07, 06:51 AM
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Will have to upgrade and see how it goes......
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Ego Campana Inflectum of Circuitous
Ego Campana Inflectum of Circuitous
