www.riderparadise.com
02-10-08, 11:01 AM
#1
ERIC
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Join Date: Jan 2006
Location: Montreal
Posts: 9
Bikes: SEVEN Elium race 2006
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www.riderparadise.com
Got a bad experience with Riderparadise website (JPN). I was a good customer despite their numerous mistakes when shipping (sometimes the wrong items).
Last year I bought an AX Lightness DAedelus carbon seatpost, one of those crazy babes ! .
not 2 months later , it exploded , broke into pieces on a slightly tough road. but no problem, it was guaranteed....I shipped it back to Japan, paid myself the 100 $ fedex to do so, got a mail from them saying they would get in touch with me. They never did ! I sent various e mails but ...blackout. I probably bought abt $3500 of goodies from these guys.
See how they treat customers . I am sure if I had sent back the seatpost to Germany they would have given me an immediate feedback. ..Riderp....not recommended !
Last year I bought an AX Lightness DAedelus carbon seatpost, one of those crazy babes ! .
not 2 months later , it exploded , broke into pieces on a slightly tough road. but no problem, it was guaranteed....I shipped it back to Japan, paid myself the 100 $ fedex to do so, got a mail from them saying they would get in touch with me. They never did ! I sent various e mails but ...blackout. I probably bought abt $3500 of goodies from these guys.
See how they treat customers . I am sure if I had sent back the seatpost to Germany they would have given me an immediate feedback. ..Riderp....not recommended !
