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  1. #1
    Custom User Title Quijibo187's Avatar
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    PSA- Ritchey recall

    Just an FYI for those who have some Ritchey components. check to see if you're affected.

    from cyclingnews.com

    Ritchey recalls WCS and Pro model cranksets
    Ritchey has announced a voluntary recall
    Photo : Ritchey (Click for larger image)

    Ritchey Design has announced a voluntary recall on certain WCS and Pro level road and 'cross cranksets. According to Ritchey, the non-driveside arms of affected cranks can break unexpectedly during use, possibly resulting in injury. All mountain bike, Pro Cross 130mm BCD, and wholly silver-finished cranksets are not affected. Likewise, all driveside crankarms are not affected by the recall due to the additional reinforcement of the chainring spider.

    Owners of questionable crankarms are asked to check the five-digit code stamped into the backside of the left arm. The first digit indicates the alloy used ('6' indicates 6061; '2' indicates 2014) while the following four represents the production date in year/month format (e.g. '0301' refers to January 2003). All WCS cranks with a forging code prior to 0501 and all Pro cranks with a forging code prior to 0508 should be replaced.

    Alternatively, users can measure the arm thickness at the lowest point in the cavity of the left arm. WCS models thinner than 7mm or Pro models thinner than 9mm should be replaced.

    Affected North American consumers should first obtain a return authorization number directly from Ritchey (650-517-1878 or contact_us@ritcheylogic.com, subject 'crank arm recall'). Crankarms should then be shipped to the following address:

    Ritchey Design
    575 Old County Road
    San Carlos, CA 94070

    Affected European customers should send cranks to the following address:

    Ritchey International Sagl
    Attn: Silvio Ostinelli
    Via Cantonale, 2
    6916 Grancia
    Switzerland
    warranty@ritchey.ch
    Tel: +41 91 9605220

    Asian customers should send their affected crankarms to the following address:

    Ritchey Design, Inc. -Taiwan Branch
    Attn: Maris Adamovics
    22F-1, #123 Chungang Rd. Sec 3
    Taichung 407, Taiwan
    R.O.C
    Tel: +886-4-3703-2766 /JJ

    Ritchey recalls WCS Carbon 1Bolt seatposts

    Ritchey also announced a voluntary recall of its new WCS Carbon 1Bolt seatpost. According to Ritchey, an unauthorized "deviation" in manufacturing procedures at its Asian factory has produced substandard test results. That deviation has apparently since been corrected but a small number of subpar posts have made it into the marketplace. All single-bolt alloy WCS posts, 'Stubby' heads included with certain Scott Addict models, and all two-bolt seatposts are not affected.

    All affected consumers, regardless of locale, are asked to first contact Ritchey's warranty department for a return authorization number at either +1-650-368-4018 extension 1855 or contact_us@ritcheylogic.com.
    "An opinion should be the result of thought, not a substitute for it."
    -Jef Mallett
    http://winnipegcyclist.blogspot.com/

  2. #2
    Custom User Title Quijibo187's Avatar
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    bump.

    don't wanna hear about someone's post busting on them or a crank falling apart 60 miles from home.
    "An opinion should be the result of thought, not a substitute for it."
    -Jef Mallett
    http://winnipegcyclist.blogspot.com/

  3. #3
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  4. #4
    I eat carbide. Psimet2001's Avatar
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    Yeah I saw that earlier today and ran home because my new cross bike has a billion Ritchey components on it. Turns out they went FSA on the cranks...

    ....whew!

  5. #5
    . botto's Avatar
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    Quote Originally Posted by Psimet2001 View Post
    Yeah I saw that earlier today and ran home because my new cross bike has a billion Ritchey components on it. Turns out they went FSA on the cranks...

    ....whew!
    let me make a suggestion:


  6. #6
    Aut Vincere Aut Mori Snuffleupagus's Avatar
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    FYI - Check your WCS stems too. My WCS 4 Axis stem developed a crack after less than a year's use.

  7. #7
    I eat carbide. Psimet2001's Avatar
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    Quote Originally Posted by botto View Post
    let me make a suggestion:

    Might happen. I have that on my road bike and am about to switch it back to a full sized Ultegra crank.

  8. #8
    Senior Member skiracing's Avatar
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    Another bump.

    And too bad they arent recalling any of their forks.... i could use one of those recalls!
    Work hard, play harder.
    2004 Giant TCR C2

  9. #9
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    Hm, I think I have one of the affected cranks on my cyclocross bike. Thanks for posting this!
    Last edited by schnee; 02-02-08 at 10:01 PM.

  10. #10
    fix
    fix is offline
    yeahh, becky fix's Avatar
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    I think Ritchey does more recalls than any other "major" bike manufacturer. And this is not good news because our team is sponsored by Ritchey.
    soh-CAh-T-oa-meter 0 ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ X ~ ~ pi

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