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Credit card problems with online shops in the UK

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Old 03-04-09, 07:10 AM
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I was compromised 2 weeks ago after a Debit Mastercard purchase with PBK. Over $3500 in charges - totally cleaned me out. CitiBank had me covered but for a few days I had not barely a penny to my name. You bet your ***** I'm going to be using a credit card for online purchases from now on.
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Old 03-04-09, 07:23 AM
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Originally Posted by xg43x
My dad just made a purchase with PBK this evening using his bank's debit. What would you recommend I have him do?
I'd tell him to watch his acct daily online and if he notices any unauthorized charges, then contact the Bank immediately and have the card either suspended for time or even better to have the number cancelled and new one sent out.
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Old 03-04-09, 07:26 AM
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I should add that I don't know for certain that the PBK purchase was the one that was compromised, but given that the fraud took place 2 days afterward and seeing this thread, It certainly looks as though this is how it happened.
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Old 03-07-09, 09:37 AM
  #129  
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Originally Posted by urban.one
Ive ordered several times with PBK recently using Mastercard. Their processor uses that "mastercard secure" system. Im not sure if that added layer of protection has resulted in me not getting fraudulent charges or what.
I ordered a week and a half ago from ribble with a CC.So far no bogus charges.I look everyday. I see they have [Mastercard secure"Verified by visa system] up an running to.
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Old 03-07-09, 10:42 AM
  #130  
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After my little incident, I have taken to using "virtual" CC numbers. I don't know who else offers it, but it's a free service with my card issuer. Basically, the "virtual" CC number is open for only, at most, 2 months (expires at the end of the following month, so it's active for as much as 2 months and as little as 1 month), and it can only be used at a single vendor. The one month window is to give time for any returns, and the single vendor use obviously makes the CC number basically useless to someone who steals it.
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Old 03-07-09, 02:55 PM
  #131  
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I got hit. Ordered from pbk Feb 21. I check my account daily and yesterday Mar. 6 there was a charge to a cosmetics company for 110.00 that wasn't mine. Went to my bank to file the paperwork on this and had 7 more charges on hold I didn't make. All but the 110.00 were from 1-15 dollars.Had charges to netflix,itunes,some site on how to be a millionare, green tea extreme, and some adult websites. Had them run a credit check to make sure everything was fine there. I was thinking someone got into my computer untill I read this post today.
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Old 03-07-09, 06:12 PM
  #132  
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PBK, then a compromised VISA. It's a shame, their tire prices are great. My credit card company caught the fraudulent charges for itunes and a magazine subscription.
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Old 03-07-09, 06:54 PM
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Originally Posted by cblack3
I got hit. Ordered from pbk Feb 21. I check my account daily and yesterday Mar. 6 there was a charge to a cosmetics company for 110.00 that wasn't mine. Went to my bank to file the paperwork on this and had 7 more charges on hold I didn't make. All but the 110.00 were from 1-15 dollars.Had charges to netflix,itunes,some site on how to be a millionare, green tea extreme, and some adult websites. Had them run a credit check to make sure everything was fine there. I was thinking someone got into my computer untill I read this post today.

a site with some guy named Reed Floren by chance??....it was one of the charges my Amex Corporate card got hit with......that and some itune in Austin charges....this was not related to PBK by the way.
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Old 03-08-09, 06:04 AM
  #134  
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Originally Posted by Pharmr
a site with some guy named Reed Floren by chance??....it was one of the charges my Amex Corporate card got hit with......that and some itune in Austin charges....this was not related to PBK by the way.
I dont know all it says now is emillionare. Here they are from my online statement. CA NETFLIX.COM NFI WWW.NETFLIX.COM/C . CT 800-379-5036 CREDITDIAGNOSIS . MI 888-231-SAVE ENT ENTERTAINMENT BOO. NV LAS VEGAS GMP 800 710 2564. UNAUTH DR CRD CLARINS.COM. UNAUTH DR CRD MY GREEN TEA . UNAUTH DR CRD EMILLIONAIRE .
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Old 03-08-09, 06:15 AM
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Originally Posted by shelbyfv
PBK, then a compromised VISA. It's a shame, their tire prices are great. My credit card company caught the fraudulent charges for itunes and a magazine subscription.
+1 - same just happened to my card. That I know of, a $1 charge for both Napster and iTunes (I haven't gotten the itemized transaction list yet, and my wife was the one that talked to the card to get things straightened out).

Time to find a Visa with the one-use number feature - I believe CapitalOne still offers this on their Visas?
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Old 03-08-09, 07:52 AM
  #136  
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Originally Posted by mocella
+1 - same just happened to my card. That I know of, a $1 charge for both Napster and iTunes (I haven't gotten the itemized transaction list yet, and my wife was the one that talked to the card to get things straightened out).

Time to find a Visa with the one-use number feature - I believe CapitalOne still offers this on their Visas?
Citibank is what I use. They have the virtual number feature as a free service. Very slick.
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Old 03-08-09, 08:19 AM
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I use Bank of America and they have ShopSafe which creates a credit card number for online purchases that you can load with a certain amount and expires after so long.
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Old 03-08-09, 08:37 AM
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I bought stuff from wiggle.co.uk a few weeks ago, and just discovered my Chase MC number was being used by someone.

My official address is at my parents since I move around so much, and apparently two shipments (expensive women's products) addressed to me arrived there yesterday, which kinda scares me since they may picking up stuff there? And 10 minutes later, Chase called about the fraud. Weird.

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Old 03-10-09, 06:25 PM
  #139  
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So my Visa just got hit with about $1200 in charges out of California. I don't know if it is related since my last order from PBK was back in mid January but it does seem suspicious since there are so many on here. Would a compromised card back in January just all of a sudden show up now?
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Old 03-10-09, 06:34 PM
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This thread is too long and I'm not about to read it all but I just had to close my credit card account Monday because of fraudulent charges. I only use this card for business purchases and the occasional bike stuff. The list of possible bad guys would be:

gas station
Lowes
Superior Pool Products
PBK
Bonktown

That's it!
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Old 03-10-09, 06:41 PM
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I ordered from PBK a while back - and it's basically the only online purchase i've made in recent months other than amazon.com and paying bills. Today I noticed 9 pending charges i didn't make, to murchants including proactive costmetics, a jeweler, something called blogtoolkit, and others. Many of small charges.

this is the first time i've ever experienced any fraud from online shopping. bummer.
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Old 03-10-09, 07:56 PM
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me too, a Mastercard purchase with PBK, followed first by an itune purchase then a travel company.
my card company caught it and called me to check, canceled that card, and will be sending me another. Too bad I like PBK's prices and the free shipping, but I won't use them again.
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Old 03-23-09, 12:38 PM
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Cross-post from the fixed gear forum:

Just happened to me today. I bought some tires from PBK about a month ago. Got back from class this morning, and my dad called me asking why my bank account was now-$930. They spent a total of $1600, mostly around the area of Buffalo, New York. 'Rainbow Appliances', J Crew, Nordstrom, and some place called Book Depot. The odd thing is the orders from Nordstrom and J Crew were addressed to be shipped to my house.
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Old 03-23-09, 01:05 PM
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Thanks for this thread.

I just started using Wiggle a few months go, and got my first fraudulent charges a few weeks ago (two $1 purchases, then $450 or so to what claims to be a 'bank' here in the states). I cancelled my card, had a new one shipped, and just made a new purchase at Wiggle last night. Let's see what happens....
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Old 03-23-09, 02:10 PM
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.99 i-tunes charge followed up by skin care product charge for $120.00 2 days after purchasing from PBK.

this just happened today.
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Old 03-23-09, 02:33 PM
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There were several attempts on my mastercard to buy itunes songs that were detected by Chase fraud dept. I cancelled the card and had them issue a new one.

edit: I am a regular pbk and wiggle customer.
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Old 03-23-09, 02:45 PM
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Originally Posted by haimtoeg
There were several attempts on my mastercard to buy itunes songs that were detected by Chase fraud dept. I cancelled the card and had them issue a new one.

edit: I am a regular pbk and wiggle customer.
Several of my friends have had these iTunes or Amazon.com charges which then escalated into large fraudulent purchases. Good thing you acted quickly.
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Old 03-23-09, 02:59 PM
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i bet the cards you guys are using are getting copied and decrypted when it runs through the isp international sever switches. . . i read something about this happening with international credit card transactions.

it's supposed to be easy as hell to hack those since they aren't regulated/constantly monitored for "terrorist" activity like the ones ones in the US, and the best way around it is to either use the one-use credit card numbers, wire transfer, or snail mailing a check.

it could also be that if you guys are using wireless connections people are actively decrypting your data streams, which is as easy as downloading a program and running it on a computer that have wifi capabilities, so if you guys are using wifi, either through a home router or a public one like in starbuck, you can't really do anything about it, unless you turn off your wireless router and connect your devices with cables instead. . .

<_< sorry to drop the nerd bomb, just giving you guys a heads up
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Old 03-23-09, 03:08 PM
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Originally Posted by somebadlemonade
i bet the cards you guys are using are getting copied and decrypted when it runs through the isp international sever switches. . . i read something about this happening with international credit card transactions.

it's supposed to be easy as hell to hack those since they aren't regulated/constantly monitored for "terrorist" activity like the ones ones in the US, and the best way around it is to either use the one-use credit card numbers, wire transfer, or snail mailing a check.

it could also be that if you guys are using wireless connections people are actively decrypting your data streams, which is as easy as downloading a program and running it on a computer that have wifi capabilities, so if you guys are using wifi, either through a home router or a public one like in starbuck, you can't really do anything about it, unless you turn off your wireless router and connect your devices with cables instead. . .

<_< sorry to drop the nerd bomb, just giving you guys a heads up

Highly unlikely....... My guess is they all use the same host that handles the CC transactions and they have been compromised.....



FYI it has happened to me 3 times after ordering from PBK.
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Old 03-23-09, 03:11 PM
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that makes more sense, random crackers/hackers, using the same exploit to get into their company that processes their credit card transactions
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