Go Back  Bike Forums > Bike Forums > Road Cycling
Reload this Page >

xxcycle.com experience??

Search
Notices
Road Cycling “It is by riding a bicycle that you learn the contours of a country best, since you have to sweat up the hills and coast down them. Thus you remember them as they actually are, while in a motor car only a high hill impresses you, and you have no such accurate remembrance of country you have driven through as you gain by riding a bicycle.” -- Ernest Hemingway

xxcycle.com experience??

Thread Tools
 
Search this Thread
 
Old 04-03-09, 06:38 PM
  #1  
Rides with Scissors
Thread Starter
 
tmass's Avatar
 
Join Date: Apr 2006
Location: Franklin, Tennessee
Posts: 607

Bikes: 2011 Trek Madone 5.2

Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Likes: 0
Liked 0 Times in 0 Posts
xxcycle.com experience??

Ok; I ordered a new pair of Sidi Genius 5 Mega road shoes from xxcycle(good price). After two weeks of waiting to be delivered they finally came. I open the box to find a pair of Sidi Mtb Dominators 5 Mega...........argh! I was previously riding in Mtb shoes but wanted to get something lighter. I contacted xxcycle(via email) to see what they can do because it doen't appear they have any Sidi Genius 5 left. I have not heard back from them. Anyone have experience with xxcycle service?

The shoes are comfortable and the right size...and I do like the option of being easier to walk in. Should I stick to my guns and if their out see if they'll send a pair of the Genius 5 pro mega instead(for same price)? Am I going to be stuck with them anway?
tmass is offline  
Old 04-03-09, 09:42 PM
  #2  
Full Member
 
Join Date: Sep 2007
Posts: 326

Bikes: atala cromor salsa las cruces slingshot boomtube merckx mxm

Mentioned: 1 Post(s)
Tagged: 0 Thread(s)
Quoted: 48 Post(s)
Liked 24 Times in 14 Posts
I once ordered a part for a zefal floor pump. Took a while to get, but it was the right one.
notenoughdaylig is offline  
Old 04-04-09, 01:26 AM
  #3  
ride, paint, ride
 
simplify's Avatar
 
Join Date: May 2005
Location: San Diego
Posts: 1,204

Bikes: Cannondale R300 Caad2

Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked 1 Time in 1 Post
I've ordered parts from them too, and they arrived quickly and were correct.
simplify is offline  
Old 04-04-09, 01:32 AM
  #4  
Senior Member
 
Ratfish's Avatar
 
Join Date: Apr 2007
Location: Mêlée Island
Posts: 1,016
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Likes: 0
Liked 0 Times in 0 Posts
If they don't fix it, charge it back.
Ratfish is offline  
Old 04-04-09, 01:55 AM
  #5  
Senior Member
 
Join Date: Jul 2007
Location: San Jose, Ca
Posts: 1,213

Bikes: 09 Specialized Tricross Sport

Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Likes: 0
Liked 1 Time in 1 Post
Ugh, xxcycle.

I did buy a crankset from them and after I received it, which took like 2-3 weeks, I waffled and asked them if I could return it. They didn't reply to my email and I accepted that that is the kind of business they are.

The only reason I bought from them was because they were the only ones who had precisely what I wanted.

As for the Sid Dominator 5's, I have some of those, as well as some road bike shoes and the Dominator 5's just don't compare to road bike shoes when it comes to stiffness though to be fair, I don't think any mtb shoe with a tiny mtb cleat can.

Get some road shoes. You'll love them every time you get out of saddle.
thirdin77 is offline  
Old 04-04-09, 09:44 AM
  #6  
All Bikes All The Time
 
Sawtooth's Avatar
 
Join Date: Feb 2005
Location: Boise, ID
Posts: 2,343

Bikes: Giant TCR 0, Lemond Zurich, Giant NRS 1, Jamis Explorer Beater/Commuter, Peugeot converted single speed

Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 1 Post(s)
Likes: 0
Liked 0 Times in 0 Posts
This seems crazy to me. Your contract was for a pair of Genuises, not dominators. Seems like that is all there is to it. So unless you want to keep the dominators, there is not even a question here.
Sawtooth is offline  
Old 04-04-09, 10:47 AM
  #7  
Senior Member
 
halfspeed's Avatar
 
Join Date: Nov 2003
Location: SE Minnesota
Posts: 12,275

Bikes: are better than yours.

Mentioned: 1 Post(s)
Tagged: 0 Thread(s)
Quoted: 1 Post(s)
Likes: 0
Liked 3 Times in 3 Posts
I started getting tons of spam in French soon after ordering from them. Get ready to become familiar with alifax.fr and worldgsm.com.
halfspeed is offline  
Old 04-04-09, 11:55 AM
  #8  
Rides with Scissors
Thread Starter
 
tmass's Avatar
 
Join Date: Apr 2006
Location: Franklin, Tennessee
Posts: 607

Bikes: 2011 Trek Madone 5.2

Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Likes: 0
Liked 0 Times in 0 Posts
Well the good thing is I paid through paypal which has buyer protection. I've initiated a dispute...maybe it will carry more weight to address with the realization that paypal will simply take the money back.
tmass is offline  

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off



Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.