FYI: Excellent service from Genuine Innovations on a return
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FYI: Excellent service from Genuine Innovations on a return
Background:
Bought one of those "all-in-one" master of none CO2 inflators w/hand pump option.
The "hand pump" function lasted about 20 strokes ("...that's what she said") before the internal washer (which was made of hard plastic) split/cracked and made the "pump" function useless. (I like being able to shoot a little air in the tube prior to remounting the tire)
LBS did not want to exchange it - even though it was purchased 30days previous and packaging mentions a 1 or 3yr warranty. They suggested I call Genuine Innovations. Well, I got around to doing that months later when it popped into my mind. Surprised at how courteous GI was and shipped out a different model (stock CO2 inflator at my request)
I still wouldn't recommend their multi pump but their C02 inflators are excellent and inexpensive to use with the non-threaded cartridge option that you can buy in quantity.
Thanx DJ for the assistance.
Bought one of those "all-in-one" master of none CO2 inflators w/hand pump option.
The "hand pump" function lasted about 20 strokes ("...that's what she said") before the internal washer (which was made of hard plastic) split/cracked and made the "pump" function useless. (I like being able to shoot a little air in the tube prior to remounting the tire)
LBS did not want to exchange it - even though it was purchased 30days previous and packaging mentions a 1 or 3yr warranty. They suggested I call Genuine Innovations. Well, I got around to doing that months later when it popped into my mind. Surprised at how courteous GI was and shipped out a different model (stock CO2 inflator at my request)
I still wouldn't recommend their multi pump but their C02 inflators are excellent and inexpensive to use with the non-threaded cartridge option that you can buy in quantity.
Thanx DJ for the assistance.
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10-21-13 06:44 AM