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  1. #1
    Senior Member garysol1's Avatar
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    Another Felt recall.....


  2. #2
    Senior Member surgeonstone's Avatar
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    Very nice of Felt to be proactive in this and not wait for a "real world" failure, or perhaps they were required by law to do this. Which?

  3. #3
    Village Idiot
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    Quote Originally Posted by surgeonstone View Post
    Very nice of Felt to be proactive in this and not wait for a "real world" failure, or perhaps they were required by law to do this. Which?
    They meet the standards.

    They're just being a good company...
    Truth, like light, blinds. Falsehood, on the contrary, is a beautiful twilight that enhances every object.
    -Albert Camus

    Hammer Nutrition 15% discount!!!

  4. #4
    hao
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    Senior Member hao's Avatar
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    From what I understood, a random sample of those forks failed Felt's standards, but they still passed CPSC standards.

  5. #5
    Boom. Blackdays's Avatar
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    Trek could learn a thing or two.
    Cat 3 o' meter: 0%

  6. #6
    Wheelsuck Fat Boy's Avatar
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    I'd much rather have a company that takes care of a problem than one who sweeps it under the carpet. Good on ya, Felt.

  7. #7
    Senior Member kleinboogie's Avatar
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    Agreed, all companies should operate this way.

  8. #8
    Skeptical ryfeender's Avatar
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    It is nice to see companies that don't solely focus on the bottom line. Even road ID, which provides very inexpensive products is very proactive about what they produce. They emailed me because of the clasp failing on its bracelet. I didn't have to do anything except give em my email and they are mailing me a repair kit for free.

    It is great to see a company that is willing to lose money to make sure its customers are more than happy.

  9. #9
    Flatland hack Flak's Avatar
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    Spend money now and look good, or spend money later and look bad.

    Either way, they keep making **** that fails. They should sort that out before bringing product to market in the first place. It's not like this is the first problem they've had.

  10. #10
    Senior Member spinwax's Avatar
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    This is why my new F frame keeps getting delayed. I keep hearing 2 more weeks, then 2 more weeks. Sucks when you get excited about a new bike! Felts are great bikes, I am glad they are taking care of the problem.
    http://www.logicalfit.com Nevada's only Certified Retul fitter. Luck Favors the Prepared.

  11. #11
    Senior Member surgeonstone's Avatar
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    Quote Originally Posted by ridethecliche View Post
    They meet the standards.

    They're just being a good company...
    Nice to see a corporation putting safety and reputation ahead of dollars. But then that is usually going to be good business in the future

  12. #12
    Wheelsuck Fat Boy's Avatar
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    Quote Originally Posted by Flak View Post
    Spend money now and look good, or spend money later and look bad.

    Either way, they keep making **** that fails. They should sort that out before bringing product to market in the first place. It's not like this is the first problem they've had.
    Fail.

  13. #13
    Senior Member garysol1's Avatar
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    Quote Originally Posted by Fat Boy View Post
    Fail.
    No, not really. 2 Fork recalls in 2 years does not scream quality production to me. I am very glad to see that they are stepping up to do something about this but if I were a customer I would not be real happy being told not to ride my bike and no, we do not have replacement fork for you.

  14. #14
    Senior Member kleinboogie's Avatar
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    Maybe but the first step to correcting something is admitting there's a problem. If I was a long time customer I may not have stuck with them either but I'm not and this does not dissuade me from considering them in the future.

  15. #15
    stole your bike roadiejorge's Avatar
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    Quote Originally Posted by ridethecliche View Post
    They meet the standards.

    They're just being a good company...
    Indeed. Some prefer to just be mediocre others aim a little higher. To Garysol's point though, I would question their choice of manufacturer if they keep coming across problems.
    I like pie

  16. #16
    Descends Like Avalanche HigherGround's Avatar
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    Quote Originally Posted by Fat Boy View Post
    I'd much rather have a company that takes care of a problem than one who sweeps it under the carpet. Good on ya, Felt.
    Agreed.
    The rider in my avatar is David Etxebarria, not me.

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